Chapter 4 Communications, Documentation and Medical Terminology

Card Set Information

Author:
hiker0001
ID:
260657
Filename:
Chapter 4 Communications, Documentation and Medical Terminology
Updated:
2014-02-06 20:26:03
Tags:
Chapter Communications Documentation Medical Terminology
Folders:

Description:
Chapter 4 Communications, Documentation and Medical Terminology
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user hiker0001 on FreezingBlue Flashcards. What would you like to do?


  1. The ____-____ communication model was developed to assist in the mathematical theory of communication for Bell Telephone Labs in the late 1940s. The model remains a valuable tool in understanding human communications.
    Shannon-Weaver
  2. Five parts of the Shannon-Weaver communication model:
    • Sender takes a thought
    • Encodes it into a message
    • Sends the message to receiver
    • Receiver decodes the message
    • Sends feedback to the sender
  3. Considering your own cultural values more important than those of others
    Ethnocentrism
  4. Forcing your values onto others
    Cultural imposition
  5. Anything that dampens or obscures true meaning of message
    Noise
  6. Study of space and how distance between people affects communication
    Proxemics
  7. Encouraging the patient to talk more or provide more information
    Facilitation
  8. Restating a patient’s statement made to you to confirm your understanding
    Reflection
  9. Being sensitive to the patient’s feelings and thoughts
    Empathy
  10. Asking the patient to explain what he or she meant by an answer
    Clarification
  11. Making the patient who is in denial or in a mental state of shock focus on urgent and life-critical issues
    Confrontation
  12. Summing up your patient’s complaint
    Interpretation
  13. Providing factual information to support a conversation
    Explanation
  14. Providing the patient with an overview of the conversation and the steps you will be taking
    Summary
  15. PCR
    Patient (or prehospital) care report
  16. A ____ ____ is any radio hardware containing a transmitter and receiver that is located in a fixed place.
    base station
  17. A ____-____ radio consists of transmitter and receiver.
    two-way
  18. ____ radios are used in the ambulance to communicate with the dispatcher and medical control.
    Mobile
  19. ____ radios are hand-held devices and are essential at the scene of an MCI.
    Portable
  20. A ____ is a special base station radio that receives messages and signals on one frequency, automatically retransmits them on a second frequency, and provides outstanding EMS communications.
    repeater
  21. ____ allows electronic signals to be converted into coded, audible signals.
    Telemetry
  22. ____ channels are reserved for EMS use.
    MED
  23. ____, or 800-MHz, systems use the latest technology to allow greater traffic.
    Trunking
  24. Trunking, or ____-MHz, systems use the latest technology to allow greater traffic.
    800
  25. ____ ____ ____inside ambulance receive data directly from dispatch center    allowing for expanded communication capabilities such as maps.
    Mobile data terminals (MDTs)
  26. MDTs
    Mobile data terminals
  27. EMTs report any problems that took place during a run to the ____.
    dispatcher
  28. EMTs inform the ____ upon arrival at the scene.
    dispatcher
  29. ____ ____ may be located at the receiving hospital, another facility, or sometimes even in another city or state.
    Medical control
  30. -ptysis
    spitting
  31. dys-
    difficult, painful, abnormal
  32. Radio frequencies between 30 and 300 MHz: this spectrum is further divided into "high" and "low" bands.
    VHF (very high frequency)
  33. A radio receiver that searches several frequencies until the message is completed; the process is then repeated.
    scanner
  34. Radio frequencies between 300 and 3,000 MHz.
    UHF (ultra high frequency)
  35. A special telephone line that is used for specific point-to-point communications; also known as a "hotline."
    dedicated line
  36. When one person imposes his or her beliefs, values, and practices on another because he or she believe his or her ideals are superior.
    cultural imposition

What would you like to do?

Home > Flashcards > Print Preview