IS365 ch1

Business Process Management

Enterprise Planning System

• System Analysis and Program Development.
• It is a client-server application made up of core business modules and optional add-on modules.

Graphical User Interface

Financials (Track)

Materials Management (Buy materials)

Sales and Distribution (Sell Goods)

Production Planning (Make goods)

Human Resources

Customer Relationship Management

Supply Chain Management

A set of task or activities that produce desired outcomes. Every process is triggered by some event.

• Procurement (buy)
• Production (make)
• Fulfillment (sell)