Ch 6 - Motivation

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Author:
honestkyle
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262138
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Ch 6 - Motivation
Updated:
2014-02-15 16:44:41
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MGT6961
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MGT6961
Description:
The Nature of Work Motivation
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  1. Work Motivation
    The psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence.
  2. Direction of Behavior
    Which behaviors does a person choose to perform in an organization?
  3. Level of Effort
    How hard does a person work to perform a chosen behavior?
  4. Level of Persistence
    When faces with obstacles, roadblocks, and stone walls, how hard does a person keep trying to perform a chosen behavior successfully?
  5. Intrinsically Motivated Work Behavior
    Behavior that is performed for its own sake.
  6. Extrinsically Motivated Work Behavior
    Behavior that is performed to acquire material or social rewards or to avoid punishment.
  7. Need Theory
    A group of theories about work motivation that focuses on employees' needs as the sources of motivation.
  8. Need
    A requirement for survival and well-being.
  9. Maslow's Hierarchy of Needs
    Five universal needs that human beings seek to satisfy.
  10. Maslow's Hierarchy of Needs (Levels)
    • Physiological: Basic needs like food, water and shelter
    • Safety: Security, stability
    • Belongingness: Social interaction, friendship, and love
    • Esteem: Need to feel good about oneself
    • Self-actualization: Realize one's true potential as a human being
  11. Alderfer's ERG Theory (Levels)
    • Existence: Human survival like food, water, clothing, shelter, clothing, and safety
    • Relatedness: Good interpersonal relationships and communication
    • Growth: Self development and creative and productive work
  12. Expectancy Theory
    A theory about work motivation that focuses on how employees make choices among alternative behaviors and levels of effort.
  13. Valence
    In expectancy theory, the desirability of an outcome to an individual.
  14. Instrumentality
    In expectancy theory, a perception about the extent to which performance of one or more behaviors will lead to the attainment of a particular outcome.
  15. Expectancy
    In expectancy theory, a perception about the extent to which effort will result in a certain level of performance.
  16. Equity Theory
    A theory about work motivation that focuses on employees' perceptions of the fairness of their work outcomes and inputs.
  17. Outcome/Input Ratio
    In equity theory, the relationships between what an employee gets from a job (outcomes) and what the employee contributes to the job (inputs).
  18. Overpayment Inequity
    The inequity that exists when a person perceives that his or her outcome/input ratio is greater than the ratio of a referent.
  19. Underpayment Inequity
    The inequity that exists when a person perceives that his or her outcome/input ratio is less than the ratio of a referent.
  20. Ways to Restore Equity
    • Employees can change their inputs or outcomes.
    • Employees try to change their referents' inputs or outcomes.
    • Employees change their perceptions
    • Employees change the referent
    • Employees leave the job or force the referent to leave
  21. Organizational Justice
    An employee's perception of overall fairness in his or her organization.
  22. Distributive Justice
    The perceived fairness of the distribution of outcomes in an organization.
  23. Procedural Justice
    The perceived fairness of the procedures used to make decision about the distribution of outcomes in an organization.
  24. Interpersonal Justice
    The perceived fairness of the interpersonal treatment of employees receive from the distributors of outcomes or their managers.
  25. Informational Justice
    Employee perceptions of the extent to which managers explain their decisions and the procedures they used to arrive at the decisions.
  26. Counterproductive Work Behaviors
    Behaviors by an employee that violate organizational values and norms and that can potentially harm individuals and the organization.

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