Intro to Org Behavior Ch10

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  1. 4 Functions of Communication w/in a Group or Org.
    • 1. Control - control member behavior
    • 2. Motivation
    • 3. Emotional Expression
    • 4. Information
  2. Formal vs. Informal Communication
    Business vs. Social
  3. Noise
    Represents communication barriers that distort the clarity of the message
  4. Filterting
    Telling others what they want to hear (basically).
  5. High context vs. low context
    High context countries rely heavily on non-verbal cues. What not is said may be more important than what is said.

    Low context countries rely essentially on words to convey meaning
Author:
tr74657
ID:
2626
Card Set:
Intro to Org Behavior Ch10
Updated:
2009-12-09 11:46:01
Tags:
Organizational
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Description:
Ch. 10
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