Intro to Org Behavior Ch10
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4 Functions of Communication w/in a Group or Org.
- 1. Control - control member behavior
- 2. Motivation
- 3. Emotional Expression
- 4. Information
Formal vs. Informal Communication
Business vs. Social
Represents communication barriers that distort the clarity of the message
Telling others what they want to hear (basically).
High context vs. low context
High context countries rely heavily on non-verbal cues. What not is said may be more important than what is said.
Low context countries rely essentially on words to convey meaning
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