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On-the-job education should start with planned, routine, intensive in-service training of
all field and office personnel
A well developed ______ activity report can serve practically all the reporting needs of an organization for statistical purposes
______ is the doing of an authorized act in an unauthorized manner
A program plan should be developed for each of the program activities. This plan should list which of the following criteria for each activity?
- -work load and methods to meet program objectives and financing
- -resource requirements, goals and objectives
- -need for the program, evaluation, and law
The changing role of environmental health scientists, including their duties of administrating services to the public, has been brought about largely due to
public recognition of the problems and the desire for higher quality of life
An administrative process of measuring and analyzing results in relation to specific goals, objectives, aims or targets is
Since competent direction is essential to a divisional program's effectiveness, it is important to offer
should not include: bonus salaries, marginal salaries, a structured incremental pay plan
______ is the failure to perform an official duty without sufficient excuse.
Sanitarians, environmental health scientists, and other environmental specialists must obtain which of the following minimum educational requirements?
a baccalaureate degree
To have a successful environmental control service, the retention of competent personnel is a primary concern. Which of the following is (are) required to retain competent personnel?
- -adequate salaries
- -pleasant, stimulating working conditions
- -a dynamic and challenging program
A standard for dishwashing that states that the "total bacteria count should not exceed one hundred per utensil surface," is an example of what type of objective?
From a legal standpoint, which of the following is true regarding enforcement of standards?
specification-type standard is easier to enforce than a performance standard
Legal proceedings to enforce a law may include
- -issuance of an order to eliminate a violation
- -suspension of a permit
- -civil sanctions
In many cases the only contact many people have with a control agency such as a health department is through which of the following avenues of communication?
An example of ______ is closing down an establishment without first giving a required statutory notice
The effectiveness of an inspection program depends on technical competence and the ______ of regulatory staff.
The statement of goals and objectives should recognize environmental quality and community needs such as
- -clean air
- -clean food service establishments -decent housing
Administrative hearings can be useful because
- -they get the attention of the CEO
- -they educate the organization about the law
- -they avoid media attention
A comprehensive inspection of an establishment when it is first brought under departmental control is a(n) ______ or ______ inspection
An action authorized by law to restrict or prevent the movement of goods for the protection of public health, safety and welfare is called
Field observations are not always reported in total because
the significance of the data is not understood
When an order for suspension or revocation of a permit or license has failed, the next step is to
hold an administrative hearing
The number of inspections of a facility should be based on
the risk of illness, injury or death
In an environmental control statistical report for program, the "total man-days expended" will
show the type and amount of manpower allocated to each of the program activities
Inspections of nonpublic areas can be made by consent of the owner or occupant and
on the basis of a general administrative plan
Which type of inspection would be conducted prior to legal action?
In order to perform an evaluation, the data collected must be reliable. Which of the following is not a definitive characteristic of reliability?
easy to obtain
definitive characteristics should be:
The random inspection approach
fails to focus on recurring problem establishments
The agencies general administrative plan provides the basis for
an administrative warrant
What should be done after the project is an ongoing program?
reevaluate goals and objectives; refine program