MGMT 340 EXM1 CH7

Card Set Information

Author:
acelaker
ID:
263338
Filename:
MGMT 340 EXM1 CH7
Updated:
2014-02-22 13:17:18
Tags:
MGMT 340 EXM1 CH7
Folders:

Description:
MGMT 340 EXM1 CH7
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user acelaker on FreezingBlue Flashcards. What would you like to do?


  1. What is motivation
    Process in which Intensity, direction and persistence are applied toward attaining a goal.
  2. What is Theory X/Y
    X - managers believe employees inherently dislike work and must therefore be directed or even coerced into performing it

    Y - in contrast,managers assume employees can view work as being as natural as rest or play
  3. What are McClelland’s three needs
    nAch - drive to excel, to achieve in relationship to a set of standards

    nPow - need to make others behave in a way they would not have otherwise

    nAff - is the desire for friendly and close interpersonal relationships.
  4. McClelland’s three needs - People with which needs make good managers
    nPow - need to make others behave in a way they would not have otherwise
  5. Are there more engaged or disengaged employees in highly successful organizations
    Engaged (Gallup poll)
  6. Job engagement of average company
    • Small percentage of employees engaged overall:
    • 23% actively disengaged
    • 35% disengaged
    • 25% engaged
    • 20% actively engaged
  7. What makes people more likely to be engaged in their jobs
    Work is meaningful to employee

    Organizational support
  8. Goal Setting Theory - Which are better for motivating people to achieve – general or specific goals
    Specific
  9. What is management by objectives (MBO)
    Cascading objectives - Goals at the top and break down into smaller objectives
  10. MBO Four characteristics
    • 1. Goal specificity
    • 2. participative decision making
    • 3. explicit time period
    • 4. feedback
  11. What is self-efficacy
    Individual’s belief that they are capable of performing a task
  12. What are the four ways Self-Efficay can be enhanced
    • 1. Enactive mastery
    • 2. Verbal persuasion
    • 3. Arousal
    • 4. Vicarious modeling
  13. Model of Organizational Justice
    • distributive justice
    • procedural justice
    • interactional justice
  14. Model of Organizational Justice - Distributive justice
    fairness in allocation of rewards
  15. Model of Organizational Justice - Procedural justice
    fairness of process used to determine reward/punishment distribution
  16. Model of Organizational Justice - Interactional justice
    Interactional – individual treated with dignity, concern, respect
  17. What is the performance-reward relationship in expectancy theory
    Degree to which individual believes performance will lead to desired outcome
  18. Expectancy Theory effort-performance
    probability individual assigns to success given a certain level of effort)
  19. Expectancy Theory reward-personal goal
    degree to which rewards offered satisfy individual’s needs; attractiveness of rewards offered by organization

What would you like to do?

Home > Flashcards > Print Preview