MGMT 340 EXM1 CH7

Home > Preview

The flashcards below were created by user acelaker on FreezingBlue Flashcards.


  1. What is motivation
    Process in which Intensity, direction and persistence are applied toward attaining a goal.
  2. What is Theory X/Y
    X - managers believe employees inherently dislike work and must therefore be directed or even coerced into performing it

    Y - in contrast,managers assume employees can view work as being as natural as rest or play
  3. What are McClelland’s three needs
    nAch - drive to excel, to achieve in relationship to a set of standards

    nPow - need to make others behave in a way they would not have otherwise

    nAff - is the desire for friendly and close interpersonal relationships.
  4. McClelland’s three needs - People with which needs make good managers
    nPow - need to make others behave in a way they would not have otherwise
  5. Are there more engaged or disengaged employees in highly successful organizations
    Engaged (Gallup poll)
  6. Job engagement of average company
    • Small percentage of employees engaged overall:
    • 23% actively disengaged
    • 35% disengaged
    • 25% engaged
    • 20% actively engaged
  7. What makes people more likely to be engaged in their jobs
    Work is meaningful to employee

    Organizational support
  8. Goal Setting Theory - Which are better for motivating people to achieve – general or specific goals
    Specific
  9. What is management by objectives (MBO)
    Cascading objectives - Goals at the top and break down into smaller objectives
  10. MBO Four characteristics
    • 1. Goal specificity
    • 2. participative decision making
    • 3. explicit time period
    • 4. feedback
  11. What is self-efficacy
    Individual’s belief that they are capable of performing a task
  12. What are the four ways Self-Efficay can be enhanced
    • 1. Enactive mastery
    • 2. Verbal persuasion
    • 3. Arousal
    • 4. Vicarious modeling
  13. Model of Organizational Justice
    • distributive justice
    • procedural justice
    • interactional justice
  14. Model of Organizational Justice - Distributive justice
    fairness in allocation of rewards
  15. Model of Organizational Justice - Procedural justice
    fairness of process used to determine reward/punishment distribution
  16. Model of Organizational Justice - Interactional justice
    Interactional – individual treated with dignity, concern, respect
  17. What is the performance-reward relationship in expectancy theory
    Degree to which individual believes performance will lead to desired outcome
  18. Expectancy Theory effort-performance
    probability individual assigns to success given a certain level of effort)
  19. Expectancy Theory reward-personal goal
    degree to which rewards offered satisfy individual’s needs; attractiveness of rewards offered by organization

Card Set Information

Author:
acelaker
ID:
263338
Filename:
MGMT 340 EXM1 CH7
Updated:
2014-02-22 18:17:18
Tags:
MGMT 340 EXM1 CH7
Folders:

Description:
MGMT 340 EXM1 CH7
Show Answers:

What would you like to do?

Home > Flashcards > Print Preview