MGMT 340 EXM1 CH8

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Anonymous
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263396
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MGMT 340 EXM1 CH8
Updated:
2014-02-22 22:06:58
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MGMT 340 EXM1 CH8
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MGMT 340 EXM1 CH8
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  1. What are the five elements of the jobs characteristics model (JCM)
    • Skill variety
    • Task identity
    • Task significance
    • Autonomy
    • feedback
  2. Why would you redesign a job? Use the JCM to explain
    • Skill variety
    • Task identity
    • Task significance
    • Autonomy
    • feedback
  3. How to redesign a job
    job rotation/enrichment
  4. Why would you redesign a job? Use the JCM to explain
    Reduce turnover; increase motivation, satisfaction & quality
  5. What are the benefits of job rotation
    • 1. Skill variety
    • 2. Cross-training
    • 3. More time to train
  6. What are drawbacks of job rotation
    Takes time to train
  7. What is job enrichment
    increasing the degree to which the worker controls the planning, execution, and evaluation of the work
  8. Job enrichment - What is its relationship to absenteeism, turnover and job satisfaction?
    • Combing tasks
    • Form natural work units
    • Establish client relationships
    • Expand jobs vertically
    • Open feedback channels
  9. What are intrinsic rewards
    Good feelings employee gets from work they do. The reward is the work.
  10. What is an extrinsic reward
    • Pay
    • Recognition

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