HCOM ch4-6

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  1. language
    symbols system communicate experience and feelings
  2. denotative meaning
    accepted definiton of a word
  3. connotative meaning
    the emotional and attitudinal response to it
  4. cognitive language
    • uniqueness
    • use to describe people, things, and situations in your mind
  5. grammar
    pronounce and placement
  6. communication acquisition
    learning words and how to use them effectively
  7. informing
    • questioning, describing, reinforcing, and withholding 
    • (we need milk...ok milk
  8. imagining
    communicating a creative idea
  9. ritualizing
    managing conversations and relationship
  10. abstraction ladder
    ranks communication from specific, whcich ensure clarity, to general and vague
  11. evasion
    avoiding specifics (maybe)
  12. equivocation
    using unclear terms (interesting)
  13. euphemism
    using substitutions for terms that might be upsetting (examples)
  14. slang
    informal/ nonspecific/group
  15. jargon
    is a groups technical language
  16. semantics
    meaning of the words
  17. pragmatics
    • the ability to use them appropriately
    • (culture approach)
  18. labeling
    bias/ individual diff gone
  19. biased language
    subtle meanings that influence perception
  20. profanity
    includes words or expressions that are considered insulting,rude,vulgar, or disespectful
  21. low language
    including slang, is appropriate
  22. high language
    formal language
  23. sapir-whorf hypothesis
    suggests that our words influence our thinking
  24. linguistics determinism
    the idea that language influence how we see the world
  25. linguistic relativity
    different language= different worldviews
  26. code switching/style swithching
    chage in language to adapt to another communication style
  27. interruption
    men tend to interrupt more women...depending on the class
  28. intensifiers
    women:words that heighten or intensify topics
  29. quialifiers / disclaimers
    i suppose/ i could be wrong
  30. tag questions
    • try to get partner to agree w/ you 
    • (backed into an opinion )
  31. resistance messages
    the way the expresss resistance
  32. repeat
    mirrors at the same tima ( three fingers/say three)
  33. complementing
    nonverbal message that follows a verbal messahe (hug/ i miss you)
  34. accenting
    clarify with emphasis
  35. substituting
    replace words with non verbal cues (stop/hand)
  36. contradict
    behavior that shows the opposite of the verbal message
  37. regulating interactions
    cordinated verbal action. going back and forth in a communication to let the other answer
  38. immediacy
    feeling of closeness, involment, and warmth between pople as communicated by nonverbal behavior
  39. deceiving
    the attemp to convince others of something that is false
  40. kinesics
    body gestures when sending a nonverbal message
  41. emblems
    direct translation
  42. illustrators
    reinforce (show what you mean)
  43. regulators
    managing or interactions
  44. adaptors
    physical for psychologial nees (open mouth, whn hungry)
  45. affect displays
    show feelings, moods, and reactions
  46. masking
    replace true feeling with appropiate face
  47. oculesics
    study of the eyes in communication (blinking,winking, staring)
  48. paralangueage
    vocalized sounds that accompany our words
  49. pitch
    prominence to words or sounds
  50. tone
  51. volume
    loud or soft
  52. vocalization
    cues that give info about the speaker emotions laugh, cry, sigh, yawn etc.
  53. back-channel cue
    fillers, used strategically
  54. artifacts
    accesories used for decoaration and identification
  55. chronemics
    study of how people perceive the use of time
  56. haptics
    touch as a form of communication, depending on the relationship
  57. proxemics
    • intimate 0-18
    • persona 18-14
    • social 4-12
    • public 12+
  58. territoriality
    claiming of an are
  59. environmet
    iam what i surround myself with
  60. cantact cultures
    contact trough touch
  61. nocontact
    avoid touch
  62. public-private dimension
    physical space that affect our nonverbal communication
  63. informal-formal dimension
    psychological space
  64. hearing
    physiogical proces of perceiving sound
  65. listening
    process of recognizing, understanding, and interpreting the message
  66. selecting
    chosing one sound over others
  67. attend
    focusing on the message or sound
  68. understanding
    making sense of the message
  69. remembering
    recalling info
  70. respond
    give answer
  71. active listening
    involves making choices about selcting, attending, and so on
  72. passive listening
    need info repeated
  73. fidelity
    the thought of the listener and the thoughts and intentions of the message producer match following their communication
  74. people-oriented listeners
    listen with relarionships in mind
  75. action-oriented
    focus on task
  76. content-oriented listeners
    carefully evaluated what they hear
  77. time oriented
    prefer info that is direct and straight to the point
  78. informal
  79. critical
    analyzing infor,evidence,ideas, opinions
  80. empathic
    • its all about feelings 
    • paraphrasing helps
  81. appreciative
    used when the goal is simply to appreciate the sounds, such as music
  82. multitasking
    several things at one
  83. defensive listening
    aggressive response
  84. selective listening
    disregard bits and pieces cause you focus on other things
  85. monopolistic
    listening to control the communication interaction
  86. insensitive
    focus of their face....face value
  87. pseudolistening
    pretending to listen while not really paying attention
Card Set:
HCOM ch4-6
2014-02-28 05:45:23

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