Chapter 1

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Author:
scarlett.figueroa
ID:
264492
Filename:
Chapter 1
Updated:
2014-03-01 17:51:38
Tags:
REHU 4405
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EXAMEN 1
Description:
Vocabulary
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  1. management process
    The 5 basic functions of (1)planning, (2) organizing, (3) staffing, (4) leading, and (5) controlling.
  2. planning
    • > establishing goals and standards
    • > developing rules and procedures
    • > developing plans and forecasting
  3. organizing
    • > giving each subordinate a specific task
    • > establishing departments
    • > delegating authority to subordinates
    • > establishing channels of authority and communication
    • > coordinating the work of subordinates
  4. staffing
    • > deciding what type of people should be hired
    • > recruiting prospective employees
    • > selecting employees
    • > setting performance standards
    • > compensating employees
    • > evaluating performance
    • > counseling employees
    • > training and developing employees
  5. leading
    • > getting others to get the job done
    • > maintaining morale
    • > motivating subordinates
  6. controlling
    • > setting standards such as:
    •     sales quotas
    •     quality standards
    •     production levels
    • > checking to see how actual performance compares with these standards
    • > taking corrective action as needed
  7. human resource management
    the policies and practices one needs to carry out the "people" or human resources aspects of a management position, including (1) recruiting, (2) screening, (3) training, (4) rewarding, and (5) appraising.
  8. authority
    the right to make decisions, direct others' work, and give orders.
  9. line manager
    a manager who is authorized to direct the work of subordinates and responsible for accomplishing the organization's goals.
  10. staff manager
    a manager who is authorized to assist and advise line managers.
  11. implied authority
    the authority used by a personnel manager by virtue of others' knowledge that HR managers have access to top management
  12. functional control
    the authority of HR managers to coordinate personnel activities to assure HR objectives, policies, and procedure compliance.
  13. staff (service) function
    the function of HR manager in assisting and advising line managers for compliance with equal employment and occupational laws.
  14. globalization
    the tendency of firms to extend their sales or manufacturing to new markets abroad.
  15. diversity
    any attribute that humans are likely to use to tell

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