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Tell me about yourself.
I’m an experienced service and support professional with a background in managerial and clerical positions. I am motivated by the opportunity to help others. I succeed in being flexible and my strengths lie in my ability to convey patience and creative thinking to support my abilities.
On a personal level, I am originally from Ogden, but have spent the last 10 years in Salt Lake. I am passionate about photography and cooking. I’ve recently dedicated myself to a more healthy lifestyle. I also enjoy music, sports, and the outdoors; be it camping or snowboarding.
Why do you think you are a good candidate for this position?
I believe the experience gained in past positions can greatly contribute to this position. I can provide a few examples. As the Technical Operations Manager at EZWatch, I used Microsoft Office to create many types of documents which were used for reports and presentation. As a Quality Assurance member of ZAGG, I needed an acute attention to detail to ensure proper information was being provided. Both positions required excellent problem solving skills. As an employee of Chrysalis, I learned to work directly with persons with disabilities.
Why do you want this job?
I am motivated by helping people and believe the position fits my skill set. I’ve worked very hard for my previous employers. Due to circumstances out of my control, essentially outlived my position; so to speak. I believe a position with the State of Utah will offer the same challenges and rewards, but with more stability. I am very reliable and am seeking the same from my employer.
What is your greatest strength?
I consider myself flexible and capable of adapting for almost any situation. Be it a task I’ve never accomplished before, new responsibilities, or an entirely new position.
What is your greatest weakness?
I’m a bit of a perfectionist, so I tend to perhaps spend a little too much time checking my work. However, I’ve learned to be more confident in my work and trust it's being done correctly.
Give me an example of how you solved a problem in the past?
As a member of the Helpline team at ZAGG, we were presented with unique problems everyday. The process was generally the same. First it is important to gather any and all information regarding the problem. Use the information provided to analyze the situation. After careful consideration of the information, provide a solution. Provide multiple solutions, if possible. Then follow up after the solution has been applied.
What is your greatest accomplishment?
My greatest accomplishment is being able to quickly prove myself as an asset to a company or organization. I've often been promoted in a relatively short period of time after being hired. It's not the one big accomplishment that's important. It's the smaller ones every step of the way.
Questions for the interviewer.
1. What are the biggest challenges or obstacles the person in this position will face?
2. Can you describe a typical day or week in the position?
3. How will the success of the person in this position be measured?
4. What is it about the people currently in this position, that helps them succeed?
5. Are there any reservations you have about my fit for the position?
6. When do you expect to make a hiring decision?
7. If I were chosen, when would I expect to start?
8. May I have your contact info in case I have any additional questions?