MGMT 340 EXM2 CH9

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acelaker
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270152
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MGMT 340 EXM2 CH9
Updated:
2014-04-10 22:42:22
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MGMT 340 EXM2 CH9
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MGMT 340 EXM2 CH9
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  1. Formal Group
    put together by a person for a purpose
  2. Informal Group
    People hanging out together
  3. In-group favoritism
    favoritism towards a group like showing preference to a person from your own country
  4. Group
    two or more person working together to achieve specific objectives
  5. Team
    A group that is deliberately designed to achieve specific objectives
  6. Social identity theory
    • SSSUD
    • Self Esteem
    • Similarity
    • Status
    • Uncertainty reduction
    • Distinctiveness 

    like feeling bad when the Lakers lose
  7. Five Stage Development for group development
    • Forming 
    • Storming
    • Norming
    • Performing
    • Adjourning
  8. Forming
    group members meet each other
  9. Storming
    group member compete for dominance and influence
  10. Norming
    establishing standards, expectations of one another
  11. Performing
    Doing whatever it is that the group is supposed to be doing
  12. Adjourning
    finishing up, does not apply to all groups
  13. Role Perception and Role Expectation
    Stanford Prison Study

    • :
    • remember how easily participants fell into the roles of guard and prisoner in
    • the Stanford Prison Study. Role perception helped the students behave according
    • to those roles. As outsiders watching the film, the behavior of the guards and
    • prisoners matches our “role expectation” of how guards and prisoners should
    • behave
  14. Resource allocation norms
    Assignment of difficult jobs, distribution of resources like pay or equipment

    i.e. giving biggest slice of cake to boss
  15. Group size
    The bigger the group the more likely you are to not do the work
  16. Social Loafing
    tug of war – when more people pull each individual pull less
  17. Techniques used to reduce social loafing
    reward individual achievement which is an extrinsic reward
  18. Cohesion
    Strength of members desire to be part of the group
  19. Surface-level diversity
    stuff you can see on the outside, age, race, gender

    people use surface level cues to think they are deeper lever diversity
  20. deep-level diversity
    Thinks you can't see like attitudes, values, personality

    people use surface level cues to think they are deeper lever diversity
  21. Demographic Diversity
    differences in height, sex, money, racial
  22. Vocational Diversity
    Difference in jobs
  23. Effect of diversity on group performance
    Both demo and voc reduce cohesion
  24. When is group decision making better than individual decision making
    • group decision:
    • better for creative tasks, but takes longer)

    • individual decision:
    • is faster and better for simple tasks
  25. Group Think
    bay of pigs, the result of high level of cohesion then relationships is valued more than right answer
  26. Group Shift
    • the opposite of group thing – low level of cohesion and more polarized then when it
    • started

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