three qualities that rogers says must be present in any effect therapist
1) unconditional positive regard - the therapist must provide a nonjudgmental, warm, and accepting environment in which the client can feel safe when expressing his or her thoughts and feelings.
2) empathy - trying to understand the client by getting inside his or her way of thinking, feeling, and understanding the worlds...
enables the therapist to better appreciate the client's apprehensions, worries, or fears.
3) Congruence - or being open and honest in the relationship...Genuine