Card Set Information
management class nursing 6th semester 4th block
leadership, abuse and neglect, healthcare costs, pt advocacy, case management and referrals
Definition of lead
to show or mark the way - to guide the course
Definition of manage
to plan, organize, and control organization
A good leader will
Focus on what needs to be done
Develop an action plan
Listen before speaking
Run a productive meeting
Use "we" instead of "I"
Take responsiblitlty for their decisions
Focus on opportunities not problems
Old leadership theories
Modern leadership theories
Great Man theory
Born to lead
Cannot learn to be a great leader
Heroic or mythic
: Martin luther King, Hitler
No 1 leadership is best
Environment will determine best style of leadership
Success is dependent on leader, followers, and situation
Situational Leadership Theory
No single style is better than another
Successful leaders will adapt
Style is adapted to maturity of group
People work best under chain of command
Workers motivated through punishment and rewards
Followers closely monitored
Worker primary motivation is to obey leader
Leaders inspire creativity
Share clear vision of future with followers
Leader is a role model and is respected
Similar to great man
Leader possess trait to be great
Traits are behavior or personality characteristics
Friendliness Teaching skills
Decisiveness Self assurance
Self-confidence Technical mastery
Autocratic leadership styles
Democratic leadership styles
group does planning
Laissez-Faire leadership styles
abdicates decision making
Classical Management theory
Managing workers and organizations efficiently
Fails to recognize human element
Behavioral Management theory
Basing management on human behavior
Studies psychological, sociological, and anthropological aspects of behavior
Quantitative management theory
Uses math and statistics to increase quality
Systems school management theory
A system for transforming input to output while in constant interaction with environment
Contingency Management theory
Basing actions on the unique characteristics of each situation
The other side of leadership involves...
All great leaders need followers
Being a great leader is an important role
Even leaders need to understand good followership
Teamwork depends on effective followership
Percentage of leaders
Percentage of followers...
Leaders + Followers =
What makes an effective follower?
View themselves as equal to the leader
Work for the common good
Considered to be enthusiastic, intelligent, ambitious, self reliant
What makes an ineffective follower?
Have a limited worldview
Mainly consider their own needs
What is a sheep follower?
Require external motivation
Require constant supervision
What is a conformist follower?
Feel compelled to always please the leader
What is an alienated follower?
Tend to snipe at leaders to sabotage their work
View themselves as the righteous leader
What is a pragmatic follower?
Are not trail-brazers
Will stay hidden in the background
What is a star follower?
Can succeed without leadership
Positive, active and independent thinkers
High to low critical thinking followers
Alienated and effective followers
Sheep and yes people
High to low participative followers
Yes People and Effective followers
Sheep and alienated followers
Guidelines to follow when you disagree with leader
#1 Discuss disagreements privately
Do not approach the leader during deadlines or a crisis
Present the situationa s a joint problem
Bring potential solutions to the meeting
Take the leader's point of view into consideration when brainstorming ideas
*Do not approach leader when you are angry*
What is abuse and neglect?
Any knowing, intentional, or negligent act by a caregiver or any other person that causes harm or a serious risk of harm to a vulnerable adult
Types of victims
Types of abuse
What percent of US citizens have experienced family violence?
Definition of family violence
the intentional, intimidation, abuse, or neglect of children, adults or elders by a family member, intimate partner or caretaker in order to gain power and control over the victim
What are the 3 races that are most likely to experience abuse?
Multiple Race households
80%b of child abuse...
is done by the child's parents
A lower socioeconomic status correlates to...
an increase in risk for abuse
90% of elder abuse...
is perpetrated by relatives
The nursing role for abuse and neglect?
1. screen on admission
2. report abuse
3. provide support
Screen on admission question?
Do you feel safe at home?
Rules about reporting abuse
Legally obligated to report any abuse suspected
Who monitors and defines abuse and neglect
Arizona attorney general
Who to call for adult abuse
Adult protective services (aps)
Who to call for child abuse
Child protective services (cps)
Steps that occur when a nurse is a accused
1. Report sent to AZ board of nursing to investigate
2. Nurse removed from floor until investigation is over
3. Remaining staff should never go in room alone