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What makes up the communication model?
Speaker/Encoder, Receiver/Decoder, Message, Feedback, Channel, Situation
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Perceptions
everyone's is different; way of understanding
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Self Concept is formed in what 3 ways?
Social experiences, social comparisons, and reflected appraisals
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reflected appraisals
what we think others are thinking of us
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emotional intelligence
your expression of emotions
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beliefs
perceptions between a subject and its characteristics
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values
beliefs that are judgemental in nature
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attitudes
collection of beliefs, facts, and values
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standards
level of quality/attainment; personal limit
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principles
guiding truth; motivating; something to live by
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interpersonal skills
life skills we use to communicate with/ interact with people
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communication in which the communicator seeks the use of symbolic agencies to affect a desires volutary change in the attitudes and/or actions of the recievers
persuasion
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social skills
ability to interact with others
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define communication
imparting/exchanging info with others
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3 steps to Hamburger speech method
- Tell what you gonna tell
- tell it
- Tell what you just talked about
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name 8 things for first impression
good handshake, good eye contact, well dressed/grooming, facial expression, tone of voice/appropriate language, posture, energy level, level of stress
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Know the acrynom used for 8 characteristics of emotional Intelligence
- I-nterpersonal Skills
- P-ersistence:keep going in the face of adversity
- O-ptimism:staying positive
- S-elf Awareness:knowing who you are
- S-elf Control:controlling your impulses
- E-mpathy:feeling what others feel
- S-ocial Skills:ability to interact with others
- S-elf motivation:telling yourself what to do b4 others do
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vertical thinking
solving problems by being selective,analytical, sequential
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lateral thinking
solving problems indirectly/creatively using reasoning that isn't obvious and step-by-step logic
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