MIS Chapter 1

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  1. digital firm
    is one in which nearly all of the organizations significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
  2. Business process
    refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
  3. business model
    describes how a company produces, delivers, and sells a product or service to create wealth.
  4. *Information technology
    Consists of all hardware and software that a firm needs to use in order to achieve its business objectives.
  5. *Information system
    can be defines technically as a set of interrelated components that collect or retrieve, process, store, and distribute information to support decision making and control in an organization
  6. Information
    data that has been shaped onto a form that is meaningful and useful to human beings.
  7. data
    in contrast are streams of raw facts representing events occurring in organizations or the physical environment before they ave been organized and arranged into a form that people can understand and use.
  8. Input
  9. Input
    captures or collects raw data from within the organization or from its external environment
  10. Processing
    converts this raw input into meaningful form
  11. Output
    Transfers the processed information to the people who will use it or to the activities for which it will be used
  12. management information systems
    deals with behavioral issues as well as technical issues surrounding the development, use and impact of information systems used  by managers and employees in the firm,
  13. senior managment
    makes long range strategic decisions about products and services as well as ensures financial performance of the firm
  14. middle management
    carries out the programs and plans of senior management
  15. operational management
    is responsible for monitoring the daily activities of the business.
  16. Knowledge workers
    Engineers, scientist, architecs
  17. data workers
    secretaries, clerks,
  18. production or service
    actually produce the product and deliver the service
  19. business functions
    specialized tasks performed by business organizations
  20. culture
    fundamental set of assumptions values and ways of doing things that has been accepted by most of its members.
  21. data management technology
    consists of the software governing the organization of data on  physical storage media
  22. networking and telecommunications technology
    consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another.
  23. network
    links two or more computers to share data or resources such as a printer
  24. internet
    worlds largest network
  25. intranets
    internal corporate networks
  26. extranets
    private intranets extended to authorized users for making purchases, collaborating, etc.
  27. IT infrastrcture
    provides the foundation or platform on which the firm can build its specific information systems.
  28. complementary assets
    assets required to derive value from a primary investment. such as investment in cars needs comp assets like roads
  29. organizational and management capital
    investments in organizations and management, balancing IT etc properly
  30. sociotechnical view
    optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production.
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MIS Chapter 1
2014-06-16 23:23:49

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