is one in which nearly all of the organizations significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
describes how a company produces, delivers, and sells a product or service to create wealth.
Consists of all hardware and software that a firm needs to use in order to achieve its business objectives.
can be defines technically as a set of interrelated components that collect or retrieve, process, store, and distribute information to support decision making and control in an organization
data that has been shaped onto a form that is meaningful and useful to human beings.
in contrast are streams of raw facts representing events occurring in organizations or the physical environment before they ave been organized and arranged into a form that people can understand and use.
captures or collects raw data from within the organization or from its external environment
converts this raw input into meaningful form
Transfers the processed information to the people who will use it or to the activities for which it will be used
management information systems
deals with behavioral issues as well as technical issues surrounding the development, use and impact of information systems used by managers and employees in the firm,
makes long range strategic decisions about products and services as well as ensures financial performance of the firm
carries out the programs and plans of senior management
is responsible for monitoring the daily activities of the business.
Engineers, scientist, architecs
production or service
actually produce the product and deliver the service
specialized tasks performed by business organizations
fundamental set of assumptions values and ways of doing things that has been accepted by most of its members.
data management technology
consists of the software governing the organization of data on physical storage media
networking and telecommunications technology
consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another.
links two or more computers to share data or resources such as a printer
worlds largest network
internal corporate networks
private intranets extended to authorized users for making purchases, collaborating, etc.
provides the foundation or platform on which the firm can build its specific information systems.
assets required to derive value from a primary investment. such as investment in cars needs comp assets like roads
organizational and management capital
investments in organizations and management, balancing IT etc properly
optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production.