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A company officer is a first line supervisor responsible for the _and_ of assigned personnel in an emergency service organization.
Performance and safety
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at the company level the company officer manages the resources:(3 things)
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in most departments,companies spend less than_% of their time dealing with emergencies
10%
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What is the company officers primary job?
Lead others
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Firefighters are the _of the service-delievery system
backbone
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In fire departments and other emergency response organizations, _% to _% of the employees work at the company level, making the organizations mission statement come alive for the citizens
80%-90%
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What is the ale reason these organizations exist
Service delivery
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What is defined as a means as a means that an individual has been tested by an accredited examining body on clearly identified material and found to meet a minimum standard
certification
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What are four reasons to certify
- Protection from liability
- Recognition of demonstrated proficiency
- Recognition of professionalism
- Budget and Salary justification
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A fire department or other emergency response organization is a complex business involving what three things
- Science
- Good business practices
- Human relations
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Name the system that provides a means of representing the career opportunities in the fire service and specified a particular body of knowledge required for each level and for each specialty area in the fire service career ladder
The National Professional Qualification System in 1972
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What is defined as a systematic arrangement of a body of rules
Codes
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What is denied as a rule for measuring or a model to be followed
Standard
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NFPA published the first national standard for fire service officers in what year
1976
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This standard for Fire Officer Professional Qualifications, outlines the requirements for fire officers at four levels of competency
NFPA 1021
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The first level, Fire Officer I, focuses on the needs of the who?
First line supervisors
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For Fire Officer 2 the requirements focus on the _ _of the company officers job and help prepare individuals to move into staff assignments
Management aspects
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The requirements for Officer 3 deal mostly with _ and _ preparing officers to move into positions of increasing responsibility
Administration and management
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At the top of the officer certification ladder, the requirements for Officer 4 satisfy the needs of _ _ and _ _
- Senior staff
- Chief officers
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A well planned career development program is a good deal for who?
Everyone ( employee, department and the community )
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Lieutenants should be certified as Fire Officer _ in accordance with NFPA 1021
Fire Officer 1
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A shortcoming of too many officers is the lack of what skills
Good communication skills
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Captains should be certified as Fire Officer _
Two
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The successful company officer is a _ _ for others
Role model
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Being a role model means being a professional. Professionalism encompasses what 5 things? Its as simple as A, B, C, D, E
- Attitude
- Behavior
- Communication
- Demeanor
- Ethics
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