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MGMT 250 Chapter 2
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Assumes all organizations require the same rational management process
Universal process approach
Production-oriented field of management dedicated to improving efficiency and cutting waste
Operational approach
Developing performance standards on the basis of systematic observation and experimentation
Scientific management
Developing tools and processes to efficiently transform material and human resources into useful goods and services
Operations management
An effort to make managers more sensitive to their employees' needs
Human relations movement
McGregor's optimistic assumptions about working people
Theory Y
A modern approach seeking to discover the causes of work behavior and to develop better management techniques
Organizational behavior
A collection of parts operating interdependently to achieve a common purpose
System
An area of study based on the assumption that everything is part of a larger, interdependent arrangement
General systems theory
A self-sufficient entity
Closed system
Something that depends on its surrounding environment for survival
Open system
Research effort to determine which managerial practices and techniques are appropriate in specific situations
Contingency approach
Research technique used to determine how numerous variables combine to cause a particular outcome
Multivariate analysis
5 different approaches to management
1. The universal process approach
2. The operational approach
3. The behavioral approach
4. The systems approach
5. The contingency approach
Author
krey
ID
281574
Card Set
MGMT 250 Chapter 2
Description
Chapter 2 flashcards
Updated
8/28/2014, 7:25:42 PM
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