Comm 218 Chapter 11

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Author:
mccabkas
ID:
290994
Filename:
Comm 218 Chapter 11
Updated:
2014-12-08 02:18:36
Tags:
comm
Folders:
communications
Description:
final
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  1. Conflict
    an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals
  2. dysfunctional conflict
    outcomes fall short of what is possible and have a damaging effect on the relationship.
  3. functional conflict
    achieve best possible outcome, even strengthening the relationship
  4. conflict styles 5 styles
    avoidance: lose, lose. accommodation: lose, win competition: win, lose compromise: lose, lose. collaboration: win, win
  5. conflict differences based on gender
    boys more likely to be aggressive, competitive and demanding. while girls are more cooperative and accommodating.
  6. conflict based on culture
    america thinks its part of relationships while other cultures think it will have short term and long term effects

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