CMMC 151- Final Exam

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CMMC 151- Final Exam
2014-12-09 15:24:26
CMMC 151 Final Exam
CMMC 151
CMMC 151- Final Exam
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  1. Sharing information with another person with the expectation he or she will share information similar in risk and depth.
  2. A communication style emerging from the view that one is the center of the universe.
    conversational narcissism
  3. A cognitive process through which we take into account another person’s thoughts, values, background and perspectives.
    social decentering
  4. Belief that one’s own cultural traditions and assumptions are superior to those of others.
  5. Ability to adapt one’s behavior toward another person in ways that are appropriate to another person’s culture.
    intercultural communication competence
  6. Fear of, aversion to, or discrimination against gays or lesbians.
  7. Characterized by a lack of cooperation in dealing with differences, dismantles relationships without restoring them.
    destructive conflict
  8. Communication that takes a listener’s rights and feelings into account.
    assertive communication
  9. Exhibiting both  masculine and feminine characteristics.
  10. A struggle that occurs when two people cannot agree on a way to meet their needs.
    interpersonal conflict
  11. Self-serving communication that does NOT take a listener’s feelings and rights into account.
    agressive communication
  12. Power you have because people like you.
    referent power
  13. Power you have because someone elected or appointed you to a position of power.
    legitimate power
  14. Part of the nominal group technique, group members write down their ideas individually before meeting together to share them.
    silent brainstorming
  15. A faulty sense of agreement that occurs when members fail to challenge an idea; considered a factor in both shuttle disasters.
    group think
  16. Non-verbal cues such as eye contact, forward lean, touch that communicate feelings of liking, pleasure and closeness.
  17. Consistent ways you communicate with others in a group.
  18. General standards that determine what is appropriate and inappropriate behavior in a group.
  19. A group that exists to fulfill basic human needs, a family is one.
    primary group
  20. Communication between people who have different cultural traditions.
    intercultural communication
  21. The process of making sense out of the world and sharing that sense with others by creating meaning through verbal and non-verbal messages
    Human Communication
  22. A word, sound, gesture, or visual image that represents a though, concept, object or experience
  23. Beliefs, values, and moral principles, by which we determine what is right and wrong
  24. Any communication that is carried out using some channel other than those used in face to face communication
    Mediated Communication
  25. Being focused on the needs and concerns of other while maintaining one's personal integrity
  26. The system of symbols (words or vocabulary) that is structured by rule (grammar) that makes it possible for people to understand one another
  27. Communication accomplished through a mediated message that is sent to many people at the same time
    Mass communication
  28. A learned predisposition to respond to a person, object, or idea in a favorable way
  29. Your concept of self as developed through your personal, social interactions with others
    Social Self
  30. The human ability to think about what you are while doing it
  31. The biological and physiological characteristics that make a person male or female
  32. The technique of imagining that you are performing a particular task in a certain way; a method of enhancing self esteem
  33. The arousal of any of your senses
  34. A generalization applied to persons perceived to have attributions common to a particular group
  35. A communication problem that arises when the same words mean different things to different people
  36. A new term introduced into a language
  37. A learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms shared by a group of people and shaped from one generation to the next
  38. The tendency to describe things in extremes, as though no middle ground exists
  39. Language that reveals bias in favor of one sex against another
  40. A non verbal behavior that communicates emotion
    Affect display