Levels of Clientele

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Levels of Clientele
2015-01-16 17:01:39
Levels Clientele
Health Care
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  1. a person whom medical problems and health interventions are usually focused on
  2. a unique being since the person has different genetic make-up, experiences, and environmental interaction
  3. what are the dimensions of man?
    • total characteristics
    • self-identity
    • perception
  4. encompasses behavior, emotional states, attitudes, values and motives, abilities, habits and appearances
    total characteristics
  5. perception of self as separate identity alone and interaction with each other
  6. encompasses the way a person interpret the environment and attraction directly affecting how a person thinks, acts and feel in any current situation
  7. The word "Johari"is taken from the names of ___ and ___, who developed the model in 1955
    • Joseph Luft
    • Harry Ingham
  8. The Johari Window
  9. Represents the things you know about yourself, and the things that others know about you
    Open Area
  10. Represents things about you that you aren't aware of but that are known to others
    blind area
  11. represents things that you know about yourself but that others dont know
    hidden area
  12. represents things that are unknown to you and are known by others
    unknown area
  13. **note** :)
    A person can belong to several groups at once but not all of those groups will be of the same importance or have the same effect on his or he own life
  14. classifications of a group
    • primary group
    • secondary group
    • in-groups and out-groups
    • reference groups
  15. offers a great deal of intimacy
    primary group
  16. more formal and less personal group
    secondary group
  17. a group in which we belong and to which we feel loyalty
  18. a group in which we do not belong to and to which we feel no loyalty
  19. the group to which we compare ourselves for the purpose of self-evaluation
    reference group
  20. Classification of member roles (optional haha)
    • group task roles
    • group building and maintenance roles
    • individual roles
  21. participant roles here are related to the task which the group is deciding to take or undertaken
    group task roles
  22. the roles in this category are oriented toward the functioning of the group as a group
    group building and maintenance roles
  23. this group does not classify member roles as such since the participants denoted here are directed toward the satisfaction of the participant's individual needs
    individual roles
  24. group task roles (optional haha)
    • the initiator-contributor
    • the information seeker
    • the opinion seeker
    • the information giver
    • the opinion giver
    • the elaborator
    • the coordinator
    • the orienter
    • the evaluator-critic
    • the energizer
    • the procedural technician
    • the recorder
  25. suggests or proposes to the group new ideas or a changed way of regarding the group problem or goal
    the initiator-contributor
  26. asks for clarfication of suggestions made in terms of factual adequacy for authoritative information and facts pertinent to the problem being discussed
    the information seeker
  27. asks not primarily for the facts of the case but for a clarification of the values pertinent to what the group is undertaking or of the values involves in a suggestion made or in alternative suggestions
    the opinion seeker
  28. offers facts or generalizations which are authoritative or relates his own experience pertinently to the group problem
    the information giver
  29. states his belief or opinion pertinently to a suggestion made or to alternative suggestions
    the opinion giver
  30. spells out suggestions in terms of examples or developed meanings, offers a rationale for suggestions previously made and tries to deduce how an idea or suggestion would work out if adopted
    the elaborator
  31. shows or clarifies the relationships among various ideas and suggestions, tries to pull ideas and suggestions together and tries to coordinate the activities of various members
    the coordinators
  32. defines the position of the group with respect to its goals bu summarizing what has occured
    the orienter
  33. subjects the accomplishment of the group to dome standard or set of standards of group functioning in the context of group task
    the evaluator critic
  34. prods the group to action or decision, attempts to stimulate or arouse the group to greater or higher quality activity
    the energizer
  35. expedites group movement by doing things for the group-- performing routine tasks
    the procedural technician
  36. writes down suggestions, makes a record of group decisions or writes down the product of discussion
    the recorder
  37. the recorder role is  the ___
    group memory
  38. group building and maintenance roles (optional!!)
    • the encourager
    • the harmonizer
    • the compromiser
    • the gate-keeper and expediter
    • the standard setter or ego ideal
    • the group observer and commentator
    • the follower
  39. praises, agrees with and accepts the contribution of others
    the encourager
  40. mediates the differences between other members, attempts to reconcile disagreements, relieves tension in conflict situations through jesting or pouring oil on the troubled water etc
    the harmonizer
  41. operates from within a conflict in which his idea or position is involved
    the compromiser
  42. attempts to keep communication channels open by encouraging or facilitating the participation of others or by proposing regulation of the flow of communication
    the gate keeper and expenditer
  43. express standards for the group to attempt to achieve in its functioning or applies standards in evaluation quality of group process
    the standard setter or ego ideal
  44. keeps records of various aspects of group process and feeds such data with the proposed interpretations into the group's own evaluation procedures
    the group-observer and commentator
  45. goes along with the movement of the group, more or less passively accepting the ideas of other, serving as an audience in group discussion and decision
    the follower
  46. individual roles (optional haha)
    • the aggressor
    • the blocker the recognition-seeker
    • the self confessor
    • the playboy-playgirl
    • the dominator
    • the help seeker
    • the special interest pleader
  47. deflating the status of others, expressing disapproval of the values, acts or feeling of others, attacking the group or the problem it is working on, joking aggresively etc
    the aggressor
  48. tends to be negativistic and stubbornly resists, disagreeing and opposing without or beyond "reason"and attempting to maintain or bring back an in issue after the group has rejected it
    the blocker
  49. call attention to her/himself, whether through boasting, reporting on personal achievements, acting in unusual ways, struggling to prevent being placed in an inferior position
    the recognition seeker
  50. uses the audience opportunity which the group setting provides to express personal, non-group oriented "feeling" "insight", "ideology" etc
    the self confessor
  51. makes display of his/her lack of involvement in the group's processes
    the playboy-playgirl
  52. tries to assert authority or superiority in manipulating the group or certain members of the group
    the dominator
  53. attempts to call forth "sympathy" response from other group members or from the whole group..
    the help-seeker
  54. speaks for the "small business man", the "grass roots" community, the housewife etc. usually cloaking his or her own prejudices or biases in the stereotype which best fits his individual needs
    the special interest pleader
  55. in all size and configuration and is essential to health and survival of individual members
  56. functions of a family
    • socialization
    • rules of behavior
    • patterns of interaction
    • emotional support
    • reproductive function
    • economic function
  57. the process by which children learn to become human and adopt certain behavior
  58. ___ is one way to prove the impact a family can have on socialization
    ability to speak a language
  59. is also called a wild child
    feral child
  60. a human child who has lives isolated from human contact from a very young age
    feral child
  61. these types of cases show that human interaction is required for children to acquire human behavior
    rules of behavior
  62. he argued that we learn emotions such as love, pity, etc...through our family
    charles cooley
  63. studies show that children that have been deprived of close family relationships lead to emotional problems as adults
    patterns of interaction
  64. loving relationship w/ family: more positive self image and more confident
    family that have distrust and hostility: negative self image and emotional problems
    emotional support
  65. in order for a society to continue to exist, it must replace those people that die
    reproductive function
  66. families are the means whereby children are supplied with the necessities-- food, shelter, clothing
    economic function
  67. characteristics of family according to structure
    • nuclear family
    • single parent family
    • extended family
    • childless family
    • stepfamily
    • grandparent family
  68. the traditional type of family structure
    nuclear family
  69. consists of one parent raising one or more children on his own
    single parent family
  70. ___ is the biggest change society has seen in terms of changes in family structures
    single parent family
  71. consist of two or more adults who are related either by blood or marriage, living in the same home
    extended family
  72. couples who cannot or choose not to have children
    childless family
  73. two families merging into one new unit
  74. many grandparents today are raising their grandchildren for a variety of reasons
    grandparent family
  75. characteristics of family according to descent
    • patrilineal
    • matrilineal
    • bilateral
  76. ancestry is from the father side
  77. ancestry is from the mother side
  78. ancestry is from both the mother and the father
  79. characteristics of family according to residence
    • patrilocal
    • matrilocal
    • bilocal
    • neolocal
  80. reside with or near the husband's family
  81. resides near with or near the wife's family
  82. resides with or near either the husbands parents or the wife's parents
  83. resides apart of part from either the husband of wife's family
  84. characteristics of family according to authority
    • patriarchal
    • matriarchal
    • equalitariam
  85. the father exercises the sole authority
  86. the mother exercises the sole authority
  87. both the mother and the father exercise their authority
  88. stages of a family
    • beginning family
    • child bearing family
    • family with pre-school children
    • family with teenage young adults¬†
    • post parental family
    • aging family
  89. establishing a mutually satisfying marriage
    planning to have a baby or not have a baby
    beginning family
  90. having and adjusting to infants
    supporting needs of the members of the family
    renegotiating marital relationships
    child bearing family
  91. adjusting to activities of a growing child
    promoting joint decision making
    encouraging and supporting child achievement
    coping to parental loss and energy
    family with pre school children
  92. maintaining open communication
    support ethical and moral issues
    balancing freedom and responsibility
    releasing young adults while maintaining supportive home base
    strengthening marital relation
    family with teenage young adults
  93. preparing for retirement
    maintaining ties with older and younger generation
    post-parental family
  94. adjusting to retirement
    adjusting to loss of spouse
    closing family house
    aging family