Communications

Card Set Information

Author:
ElaineT
ID:
294352
Filename:
Communications
Updated:
2015-02-02 11:40:47
Tags:
Communications
Folders:
Chapter 1,quiz,Unit 1 Test
Description:
Unit 1 test including Ch 1 - 4
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user ElaineT on FreezingBlue Flashcards. What would you like to do?


  1. What percentage of students who begin college graduate within 6 years?
    58%
  2. How long does it take for first time college students to decide if they are going to stay in college?
    6 weeks
  3. It is important for students who want to stay in college to learn these skills
    • Engage in learning
    • Time management
    • Manage money
    • Over coming fear
  4. What percentage of employers perceived oral communication as a very important and important for promotional and for job success?
    95% & 87% respectivly
  5. Human communication is described as
    • "negotiating symbolic meaning"
    • is symbolic - humans use words (verbal)
    • vocal utterances (oral)
    • body movements (nonverbal) to represent a host of referents
  6. When we communicate with one another, we seek to create shared understanding, common ground, and clarity
    this is know as:
    fidelity
  7. Three communication missconceptions
    • Communication is Exact
    • More communication is better communication
    • communication solves all conflicts
  8. Communication requires creative negotiation, not...
    transmission or translation
  9. Name 6 Communication Components

    (CMFCNM)
    • Communicators
    • Message
    • Feedback
    • Channel
    • Noise
    • Motivation
  10. Define "noise"
    • Any interference that occurs as we communicate.
    • External (physical)
    • Internal (psychological)
  11. Define linear communication
    One-way communication where only one party is expressing the information because the other party is exclusively absorbing the information. The receiver responds through body language
  12. What is transactional communication?
    People act simultaneously as senders and receivers - or we may even interrupt or talk over one another
  13. Define culture shock
    disorientation or discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment.
  14. 7 characteristics of communication

    (sticcer)
    • Communication is:
    • Symbolic
    • Transactional
    • Contextual
    • Complex
    • Intentional & Unintentional
    • Relational & Contextual
    • Ethical
  15. List 5 principles of ethical communication
    • Honesty & truthfulness
    • Fidelity
    • Confidentiality
    • Fairness
    • Significant Choice-has significant info to make good choices
  16. Define tolerance
    Respect for one another
  17. Define dialogue
    Communicating with each other, not to each other.
  18. 4 reasons to support dialogue as fundamental to effective communication
    • makes moral judgments more reasonable by supplying evidence & argument to bear on our opinions
    • brings equal rights in decisions that affect people
    • a product of an open and uncoerced agreement - contact
    • helps us accept people's right & understand

What would you like to do?

Home > Flashcards > Print Preview