Practice management

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Author:
komail
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295675
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Practice management
Updated:
2015-02-13 01:00:19
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Practice management
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Practice management
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  1. Standard elements of a business letter (HIS-LCS)
    • Heading and date
    • Inside address
    • Salutation
    • Letter text
    • Complimentary closings
    • Signature blocks
  2. Strategic Planning Process (DAD-DIE)
    • Development and examination of mission and vision systems
    • Assessment of environment
    • Development of strategic goals
    • Development of objectives to accomplish strategic goals
    • Integrated operational planning
    • Evaluation
  3. Critical success factors (Celebration of MCCC)
    • Celebration
    • Measureable outcomes
    • Clarity of purpose
    • committed timelines
    • communication
  4. Required behaviours for survival (MCF)
    • Motivation to join and remain in organization
    • Carry out basic work reliably, in terms of quality, productivity, and service.
    • Be flexible and innovative
  5. Fayol's functions of management (FPOCCM)
    • Forecasting
    • Planning
    • Organizing
    • Commanding
    • Controlling
    • Monitoring
  6. Fayol's 14 principles (SADUUS)
    • specialization of labour
    • Authority with corresponding responsibility
    • Discipline
    • Unity of direction
    • Unity of command
    • subordination of individual interest for organization interest
  7. Staffing (Ruined Hit Song on DDR)
    • Recruiting
    • Hiring
    • Salary/benefits admin
    • Discipline
    • Dehiring
    • Retention
  8. 5 examples of EQ at work (REAMS)
    • Self-Regulation
    • Empathy
    • Self-awareness
    • Motivation
    • Social Skills
  9. Leadership traits,in the domains of followership (DIE)
    • Discipline
    • Energy 
    • Intelligence
  10. Followership, in domains of followership
    • meaning 
    • respect
    • control
  11. Vision of change, in domains of followership
    • inspirational
    • directional
    • measureable
  12. Corporate values
    • behaviour
    • decision making
    • rewards and recognition systems
  13. Employer of choice
    • pride
    • joyful of work
    • high satisfaction
  14. domains of followership (CCLMFE)
    • Corporate values
    • corporate culture
    • Leadership
    • Managing change
    • Followership
    • Employer of choice
  15. Charactersitics of leaders (LOL Christmas Die Hard)
    • Loyal
    • Optimist
    • Likes people
    • Courageous
    • Decisive 
    • Honest
  16. Different generations
    • Traditional/silent 22-45
    • Boomers: 46-64
    • Gen X: 65-80
    • Gen Y= 81-present
  17. Workplace behaviour (UCOA)
    • Lack of understanding of expectations
    • Poor communication
    • Poor orientation
    • Lack of accountability
  18. Required managerial skills
    • know everything about everything
    • read minds
    • be flexible
    • very understanding
    • ensure continuity of service
  19. Motivation characterized by (PDE)
    • Persistence
    • direction
    • effor
  20. Mazlow's hierarchy
    • Physiological
    • safety
    • social
    • self-esteem
    • self-actualization
  21. Alderfer's ERG theory
    • Existence needs (the need to possess basic material things)
    • relatedness needs (the need to belong)
    • Growth needs (self-actualization)
  22. Motivating climate (SEA)
    • supervisor's ability to recognize individual differences
    • employers view of his or her chance at success or failure
    • actual opportunities employees have to achieve personal goals
  23. Purspose of job desciptions (ST-WEG)
    • Self development
    • team building
    • work efficiency
    • employee motivation
    • guiding
  24. Outline of job descriptions
    • Job title
    • area/dept
    • responsible to/responsible for
    • basic function
    • major responsibilities
    • qualifications
  25. Employment standards act doesn't cover
    • employees in companies regulated by fed govt
    • secondary students on school placements
    • post-secondary students on placeents through schoo
    • inmate of correctional institute 

    some parts not covered: professionals
  26. Spheres of activity (Comes)
    • Contacts
    • Occupancy of accomodation
    • Membership in trade unions
    • Employment
    • Services, Goals, Facilities
  27. Recruiting process (DS-SIJ-RHO)
    • Determining the need
    • sourcing
    • screening
    • interviewing
    • job offer
    • rejection letter
    • hiring
    • orientation
  28. benefits of a team (CCEDQC)
    • collaboration
    • communication
    • efficient use of resources
    • decisions and solutions
    • comitted people
    • quality
  29. Stages in team building (SDIPA)
    • Searching
    • defining
    • identifying
    • processing
    • assimilating
  30. Team sub-verting roles
    • Shutting off
    • Analyzing/labelling
    • Dominating
    • yes-butting
    • nay-saying
  31. Assertive communication
    • Give info
    • express feelings
    • seek change in other
    • define benefits of change
  32. Responsive behaviour
    • Seek info
    • seek to know others' feelings
    • seek change in self
    • define benefit of change in self.
  33. Parts of a memo
    • Data
    • To: name and title
    • From: name and title
    • Subject
    • Letter text
    • copy notation

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