BUS z440 exam 1 chapter1

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  1. Why HR is important to all managers pg4
    • ex Hire the right people
    • have people do there best
    • have useful interviews
    • make sure your company if fallowing the law
    • make sure you are acting fairly
    • have proper training
  2. authority 6
    the right to make decisions ,direct others' work, and give order
  3. line authority
    the authority exerted by an HR manager by directing the activates of the people in his or her own department and in service areas (like the plant cafeteria)
  4. staff authority
    gives the managers the right to advise other managers or employees
  5. Line manager
    a manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks
  6. staff manager
    A manager who assist and advises line managers
  7. functional authority
    the authority exerted by an HR manager as coordinator of personnel activates
  8. globalization
    the tendency of firms to extend their sales , ownership, and or manufacturing to new markets abroad
  9. human capital
    the knowledge ,education ,training ,skills ,and expertise of a firm's workers
  10. what is the most significant demographic trend impacting the workforce?
  11. Human Resource Management (HRM) 4
    the process of acquiring ,training , appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns
  12. Organization create competitive advantage 3 ways
    • Product of service
    • technology
    • People (cant be copied) ex southwest
  13. HR walks a fine line advocating for the organization and for the employees
  14. 4 core competencies with HR
    • HR- understanding what you need to do
    • Business- understanding the business (being able to read business documents
    • Leadership- you need to be someone people look up to so they can go to you with questions
    • Learning- you need to know how to find the answers
  15. HR web portal 10
    HR portals, usually hosted on a company's intranet, provides employees with a single access point or "gateway" to HR information. thereby streamline the HR process, improve human resource management performance, and allows HR managers to focus more on strategic issues
  16. strategic human resource management 14
    Formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims
  17. what metrics can be used to asses HR performance? 15
    Management expects HR to provided measurable, benchmark-based evidence for its current efficiency and effectiveness, and for the expected efficiency and effectiveness of new proposed HR programs. Management expect solid quantified evidence that HR is contributing
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BUS z440 exam 1 chapter1
2015-05-18 19:04:38
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