Executive Presentation Skills

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Author:
Heatherc
ID:
303974
Filename:
Executive Presentation Skills
Updated:
2015-06-12 20:14:20
Tags:
presentation skills executive
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Description:
CUNA Management School Study Guide - Executive Presentation Skills
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  1. Communication is composed of how many categories?
    Four
  2. What four categories is communication composed of?
    1. Listening

    2. Reading

    3. Writing

    4. Speaking
  3. Communication is composed of four categories; they are:
    Listening

    Reading

    Writing

    Speaking
  4. What is the only delivery skill that conveys trust and believability?
    Eye Contact / Eye Connection
  5. What are the delivery skills that determine the perceptions listeners create of you based on how you communicate?
    Posture and movement

    Gestures and facial expressions

    Pause

    Vocal projection and inflection

    Eye connection
  6. Delivery skills apply to what communication mediums?
    All mediums including:

    •     presentations
    •     meetings
    •     sales calls
    •     one-to-one conversations
    •     conference calls
    •     email
    •     voicemail
  7. Pausing allows your listener to do what?
    Hear and understand your message
  8. What do you do to allow your listener to hear and understand your message?
    Pause
  9. What is one of the most difficult delivery skills to learn?
    Pausing
  10. How can you practice pausing?
    1. Listening to your voicemail messages before hitting the send option.

    2.  Asking for feedback from friends and family during dinner, phone conversations, etc.

    3.  Asking for feedback after your meetings or presentations.

    4.  Post-it Notes placed in your work area.
  11. What are the three key components to influence your listeners to take action?
    1. Opinion

    2. Action Steps

    3. Benefits
  12. What should make up your opening and closing to any message you deliver?
    The three key components to influence listeners to take action (opinion, action steps and benefits)
  13. What is one method to add emphasis and impact to your message?
    S.P.A.R.K.

    • Story
    • Pictorial
    • Analogy
    • Reference, quotes, questions
    • Keep them laughing
  14. As communicators and leaders we need to grab what during the opening, closing and throughout our message?
    Grab the attention of our listeners
  15. S.P.A.R.K.S. grab attention and do what for you and your message?
    make your message more memorable

    repeatable

    help you to relax
  16. What is the Rule of Three?
    States that we remember in groups of three.
  17. It is critical to compose a message with how many key points?
    Three key points or less

    (process also applies to sub points)
  18. Tips to get the most our of your visual aids:
    1. Provide an introduction prior to displaying a visual aid. 

    2. Create balance between you and the visual aid.

    3. Pause and think every time you look at the visual aid.

    4. Talk to your listeners, not the visual aid!

    5. Add movement to avoid standing in the same location or standing in the view of your listener when they are trying to read and understand you visual aid.
  19. What does providing an introduction prior to displaying a visual aid do for your presentation?
    It will engage your listeners' attention and heighten their anticipation.
  20. How do you create balance between you and the visual aid?
    Pause immediately after displaying the visual aid to give yourself time to think and give the listener time to see, absorb and understand the visual aid.
  21. Guidelines for Using Support Materials:

    Follow these tips for getting the most our of your visual aids.

    - Provide an introduction prior to displaying a visual aid.  This will engage your listeners' attention and heighten their anticipation.

    - Create balance between you and the visual aid.  Pause immediately after displaying the visual aid to give yourself time to think and give the listener time to see, absorb and understand the visual aid.

    - Pause and think every time you look at the visual aid to gather your thoughts.

    - Talk to your listeners, not the visual aid!  Turn from the visual aid to your listeners in silence, find a pair of eyes and then speak.

    - Add movement to avoid standing in the same location or standing in the view of your listener when they are trying to read and understand your visual aid.
  22. Why should you pause and think every time you look at the visual aid?
    To gather your thoughts.
  23. How can you gather your thoughts when using visual aids?
    Pause and think every time you look at the visual aid.
  24. What does S.P.A.R.K. stand for?
    • Story
    • Pictorial
    • Analogy
    • Reference, quotes, questions
    • Keep them laughing
  25. Less than 5% after graduation receive training in the ability to communicate effectively.
  26. Communication is composed of four categories;
       1. Listening
       2. Reading
       3. Writing
       4. Speaking
  27. Incorporating movement within your presentations

    To guarantee your movement is purposeful and does not distract your listeners from hearing and understanding your messaged, incorporate the arc and park.  Focus first then move by connecting with one individual as you move towards them.  Stay connected until you're ready to stop.  As you walk towards one individual, arc your footsteps to avoid walking directly towards them.  This movement keeps your body open to the audience and allows you to stay connected.
  28. Delivery skill discussion

    The following delivery skills determine the perceptions listeners create of you based on how you communicate.  The following skills apply to all communication mediums including; presentations, meetings, sales calls, one-to-one conversations, conference calls, email and voicemail.

        Posture and movement
        Gestures and facial expressions
        Pause
        Vocal projection and inflection
        Eye connection

    These skills convey confidence, credibility, professionalism and knowledge to name a few.  To motivate and influence others to take action, trust needs to be created.  Eye connection is the only skill that conveys trust and believability.
  29. Only speak when you see eyes.  One Sentence or thought per person.
  30. Without eye connection you increase the risk of not creating or maintaining a relationship with your audience.
  31. Pausing allows your listener to hear and understand your message.  It's also one of the most difficult skills to learn.  Therefore it's critical you practice incorporating pauses into your day-to-day conversations.  Several ways to practice;
     1.  Listening to your voicemail messages before hitting the send option.
     2.  Asking for feedback from friends and family during dinner, phone conversations, etc.
      3. Asking for feedback after your meetings or presentations.
      4. Post-it notes placed in your work area.
  32. Communication Quick Start

    Three key components to influence your listeners to take action include; opinion, action steps and benefits.  These three components make up your opening and closing to any message you deliver.
  33. As communicators and leaders we need to grab the attention of our listeners during the opening, closing and throughout our message.  S.P.A.R.K. is one method to add emphasis and impact to your message.

    Story
    Pictorial
    Analogy
    Reference, quotes, questions
    Keep them laughing

    S.P.A.R.K.'s also grab attention, make your message more memorable and repeatable and they help you to relax.
  34. S.P.A.R.K.'s are no longer than a minute
  35. The Rule of Three states we remember in groups of three.  When designing a message (email, voicemail, meeting agenda, presentation, etc) it's critical to compose your message with three key points or less.  This process also applies to sub points.

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