Business Exam: Chapter 9

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Author:
jppsanchez89
ID:
304657
Filename:
Business Exam: Chapter 9
Updated:
2015-07-01 10:49:46
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business
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chapter 9
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  1. What Managers Do
    • Planning
    • Motivating
    • Control
    • Organizing
  2. 4 types of Planning
    • Strategical
    • Tactical
    • Operational
    • Contingency
  3. 5 Types of Leadership Power
    • Legitimate
    • Reward
    • Referent
    • Coercive¬†
    • Expert
  4. Leadership Styles and Management
    • Autocratic
    • Participative¬†
    • Free-rein
  5. Managers makes most decision and acts in authoritative manner
    Autocratic
  6. Managers is usually unconcerned about subordinate attitude toward decisions
    Autocratic
  7. Managers share decision making with group members and encourage teamwork
    Participative
  8. Managers encourage discussion of issues and alternatives
    Participative
  9. Managers coaches subordinates
    Participative
  10. Manager turns over virtually all authority and control to group
    Free rein
  11. Members of a group are presented with task and given freedom to accomplish it
    Free rein
  12. The process of giving employees increased autonomy and discretion to make decisions and control
    empowerment
  13. The Control Process
    • 1. Set performance standards and goals
    • 2. Measure performance
    • 3. Compare actual performance to established performance standards
    • 4. Take corrective action
    • 5. Use information to improve future performance standards
  14. Managerial Skills
    • Technical Skills
    • Human Relations Skills
    • Conceptual Skills

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