IT - eCommerce

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  1. Is the transaction of business by means of the internet or other computer networks.

    commonly known as _______.
    • Electronic Commerce (E-commerce)
    • Electronic Marketing
  2. Ecommerce draws on technologies such as:
    • Mobile commerce
    • Electronic funds transfer
    • Supply chain management
    • Internet marketing
    • Online transaction processing
    • Electronic data interchange
    • Inventory management systems
    • Automated data collection systems
  3. 7 Unique Features:
    • Ubiquity
    • Global reach
    • Universal standards
    • Richness
    • Interactivity.
    • Information density
    • Personalization/Customization
  4. Classifications:
    • Non-Internet Based E-Commerce
    • Internet Based E-Commerce
  5. Under Non-Internet Based E-Commerce:
    • Bar Code Machines
    • Vending Machines
    • Telephone & Telegraphs
    • Fax
    • Television
    • Stand alone Computers
    • Computer Network
  6. Under Internet Based E-Commerce:
    • Global Internet
    • World Wide Web
  7. 8 Major Types:
    • Business-to-Consumer (B2C)
    • Business-to-Business (B2B)
    • Consumer-to-Consumer (C2C)
    • Government-to-Business (G2B)
    • Business-to-Government (B2G)
    • Government-to-Citizen (G2C)
    • Academic Institution-to-Student (AI2S)
    • M-Commerce (or Mobile Commerce)
  8. 7 Major Infrastructure Components:
    • Networks
    • Web servers
    • Web tools
    • Electronic catalogs
    • Programming languages
    • Transactional software
    • Security devices
  9. Some Common Applications:
    • Document automation in supply chain and logistics
    • Domestic & international payment systems
    • Enterprise content management
    • Group buying
    • Print on demand
    • Automated online assistant
    • Newsgroups
    • Online shopping and order tracking
    • Online banking
    • Online office suites
    • Shopping cart software
    • Teleconferencing
    • Electronic tickets
    • Social networking
    • Instant messaging
    • Pretail
  10. 5 Support Areas:
    • People
    • Public policy
    • Marketing and advertising
    • Support services
    • Business partnerships
  11. 3 Computer Environments:
    • Internet
    • Internet
    • Extranet
  12. A global-networked environment.
    Internet
  13. A corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols.
    Internet
  14. A network that uses the Internet to link multiple intranets.
    Extranet
  15. Advantages:
    • Easy access to global market
    • Reduction in distribution costs
    • Time saving (Convenience, Quick delivery)
    • Building customer relationship
    • Information density
    • Customer satisfaction
    • Supply chain efficiencies
  16. Disadvantages:
    • Violation
    • Delay in the time of delivery of physical products
    • Uncertainty of product delivery
    • Lack of face-to-face contact
    • Limited customer service
    • Not everyone is connected to the internet
    • No instant gratification

Card Set Information

Author:
Camskie
ID:
308208
Filename:
IT - eCommerce
Updated:
2015-09-20 18:42:22
Tags:
IT
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Description:
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