NCOA: Interpersonal Communication

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Author:
zenreddawn
ID:
308641
Filename:
NCOA: Interpersonal Communication
Updated:
2015-09-27 17:40:22
Tags:
NCOA
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Description:
NCOA
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  1. Interpersonal Communication

    Feedback and Counseling:

    FEEDBACK
    • -eval performance
    • -promote/reinforce
    • -discourage/encourage behavior
  2. Interpersonal Communication

    Feedback and Counseling

    COUNSELING
    • -empower subordinate to achieve goals
    • -develop abilities
    • -guide subordinate
  3. Interpersonal Communication

    DIRECTIVE
    • -Supervisor
    • -1 way communication
    • -short duration
    • -supervisor responsible for success
  4. Interpersonal Communication

    NON-DIRECTIVE
    • -subordinate
    • -2 way communication
    • -longer in duration
  5. Interpersonal Communication

    COMBINED
    • -2 way comm
    • -balance responsibility
    • -create trust

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