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power
The capacity to exert influence over others.
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position power
Power based on one's formal position in an organization.
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legitimate power
The individual power base derived from one's position in an organizational hierarchy; the accepted authority of one's position.
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reward power
The individual power base derived from an individual's capacity to administer valued rewards to others.
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coercive power
The individual power base derived from the capacity to administer punishment to others.
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information power
The extent to which a supervisor has power by virtue of the information available to him or her.
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personal power
The power that one derives because of one's individual qualities or characteristics.
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expert power
The individual power base derived from an individual's recognized superior knowledge, skills or abilities in a certain area.
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referent power
The individual power base derived from the degree to which one is liked and admired by others.
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charisma
An attitude of enthusiasm and optimism that is contagious; an aura of leadership.
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counterpower
The capacity to neutralize another's influence attempts.
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straightforwardness
The tendency for people to behave in ways that are frank, sincere, and candid in their dealings with others.
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empowerment
The passing of responsibility and authority from managers to lower-level employees
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empowerment climate
A relatively enduring atmosphere in the workplace that is supportive of empowerment.
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resource-dependency model
The view that power resides within subunits that are able to control the greatest share of valued organizational resources.
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strategic contingencies model
A view explaining power in terms of a subunit's capacity to control the activities of other subunits. A subunit's power is enhanced when (1) it can reduce the level of uncertainty experienced by other subunits, (2) it occupies a central position in the organization, and (3) its activities are nonsubstitutable.
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uncertainty
Lack of knowledge about the likelihood of certain events occurring in the future.
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centrality
The degree to which an organizational unit has a key impact on others because it has to be consulted and because its activities have immediate effects on an organization.
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non-substitutable
The degree to which an organizational unit is the only one that can perform its particular duties.
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sexual harassment
Unwelcome sexual advances, requests for sexual favours, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile, or offensive work environment.
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quid pro quo sexual harassment
A form of sexual harassment in which the harasser requires sexual favours in exchange for some tangible conditions, privileges, or terms of employment from a victim.
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hostile environment sexual harassment
A form of sexual harassment in which individuals are subjected to negative, unwanted, or abusive conditions under which their ability to work effectively and comfortably is compromised.
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organizational politics
Unauthorized uses of power that enhance or protect one's own or one’s groups personal interests.
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scapegoat
Someone who is made to take the blame for someone else's failure or wrongdoing.
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ingratiation
The practice of cultivating someone’s favor by agreeing with that individual.
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social chameleons
Individuals who do whatever it takes to get others to like them.
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