is 301 chapter 3

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jsfreaky
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is 301 chapter 3
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2015-10-12 18:48:31
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  1. If a business message meets your​ audience's needs and gets your points​ across, it is considered to be​ __________.
    A.both efficient and effective
    B.selective perception
    C.nonverbal communication
    D.efficient
    E.effective
    E.effective
    (this multiple choice question has been scrambled)
  2. When you are working on anything beyond short and simple​ messages, you should set aside roughly​ ___ percent of your available time for​ planning, ___ percent for​ writing, and​ ___ percent for completing your messages.
    A.​50, 25, 25
    B.​25, 25, 50
    C.​25, 50, 25
    D.​20, 30, 50
    A.​50, 25, 25
    (this multiple choice question has been scrambled)
  3. All good business messages should either​ inform, persuade,​ collaborate, or initiate a conversation. This is known as the​ ___________ of the business message.
    A.groupthink
    B.the​ "you attitude"
    C.a specific purpose
    D.a hidden agenda
    E.a general purpose
    E.a general purpose
    (this multiple choice question has been scrambled)
  4. The​ ________ of a business message identifies what you hope to accomplish with your message.
    A.groupthink
    B.general purpose
    C.specific purpose
    D.​"you attitude"
    E.hidden agenda
    C.specific purpose
    (this multiple choice question has been scrambled)
  5. Once you have a clear picture of your​ audience, next you should​ ________.
    A.assemble the information you will include in your message
    B.have the data processing department create the correspondence
    C.contact them by letter
    D.choose the method of communication
    E.contact them in person
    A.assemble the information you will include in your message
    (this multiple choice question has been scrambled)
  6. Which of the following is NOT an example of an informal technique used to gather insights and guide your research efforts when creating​ messages?
    A.Talk to​ supervisors, colleagues or customers.
    B.Consider the​ company's perspective.
    C.Listen to the community.
    D.Read reports and other company documents.
    E.Ask for your​ audience's input.
    B.Consider the​ company's perspective.
    (this multiple choice question has been scrambled)
  7. Many businesses use brief printed documents for the​ routine, day-to-day exchange of information within an organization called​ __________.
    A.virtual meetings
    B.letters
    C.infographics
    D.reports
    E.memos
    E.memos
    (this multiple choice question has been scrambled)
  8. All of the following issues should be considered whenever your messages are likely to be viewed on mobile devices​ EXCEPT?
    A.input technologies
    B.data usage and operational costs
    C.​bandwidth, speed, and connectivity limitations
    D.the time of day the message is opened
    E.screen size and resolution
    D.the time of day the message is opened
    (this multiple choice question has been scrambled)
  9. The overall subject of your message is called the​ __________.
    A.topic
    B.mind mapping
    C.brainstorming
    D.journalistic approach
    E.main idea
    A.topic
    (this multiple choice question has been scrambled)
  10. Writers should use the​ __________ approach when they know their audience will be receptive to their message.
    A.indirect
    B.groupthink
    C.direct
    D.journalistic
    E.deconstructive feedback
    C.direct
    (this multiple choice question has been scrambled)
  11. The subject line of a message should​ _____.
    A.clearly indicate the topic of the message
    B.tease the readers
    C.be mysterious
    D.mention the​ sender's name
    A.clearly indicate the topic of the message
    (this multiple choice question has been scrambled)
  12. In a message using the direct​ approach, the opening should​ _____.
    A.start building an argument toward the main idea
    B.immediately get to the topic
    C.ask a direct question
    D.use an​ attention-getting device
    B.immediately get to the topic
    (this multiple choice question has been scrambled)
  13. The writer can help readers by​ _____.
    A.providing an organizational structure to the message
    B.inserting interesting asides in the middle of a message
    C.offering​ "teasers" throughout the message
    D.making all paragraphs no longer than three sentences
    A.providing an organizational structure to the message
    (this multiple choice question has been scrambled)
  14. A​ well-organized message​ _____.
    A.includes extraneous information
    B.groups related ideas and presents them in logical order
    C.must follow the indirect approach
    D.must follow the direct approach
    B.groups related ideas and presents them in logical order
    (this multiple choice question has been scrambled)
  15. The close of a message​ _____.
    A.is an opportunity to change the topic
    B.should discourage the recipient from responding
    C.often summarizes or reiterates the main idea
    D.is usually the​ sender's signature
    C.often summarizes or reiterates the main idea
    (this multiple choice question has been scrambled)
  16. The outline for a document should start with​ _____.
    A.a topic sentence
    B.a statement of the main idea
    C.brainstorming
    D.examples and evidence
    B.a statement of the main idea
    (this multiple choice question has been scrambled)
  17. Removing extraneous information from an outline​ _____.
    A.is part of the brainstorming process
    B.is part of limiting the scope
    C.​isn't necessary
    D.occurs during the revision stage of the writing process
    B.is part of limiting the scope
    (this multiple choice question has been scrambled)
  18. When it comes to including examples and evidence in an​ outline, _____.
    A.you should include three items of evidence for every subpoint
    B.you can hold off and fill in those details later in the writing process
    C.the more you​ provide, the better
    D.you should stick to a few effective supporting details
    D.you should stick to a few effective supporting details
    (this multiple choice question has been scrambled)
  19. The major points and subpoints in an outline​ _____.
    A.should almost always be chronological
    B.can be in fairly random​ order, since you can always change them at the revision stage
    C.should be built around conclusions and recommendations when using the direct approach
    D.should follow a logical sequence
    D.should follow a logical sequence
    (this multiple choice question has been scrambled)
  20. The final section of an outline using the indirect approach​ _____.
    A.is the place for conclusions and recommendations
    B.is the place to include any information you​ haven't used elsewhere
    C.is usually labeled​ "Final Thoughts"
    D.should introduce the main idea
    A.is the place for conclusions and recommendations
    (this multiple choice question has been scrambled)

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