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  1. What's the 4 steps of service?
    • A Personalized Welcome
    • Start the Escape 
    • Enjoy the Escape 
    • Complete the Escape
  2. 6 Bullet Points to Step 1: A Personalized Welcome
    • Greet guest Promptly 
    • Be unique 
    • Beverage Book
    • Suggest a Bev and app 
    • Beverage and App Order
    • Time Constraints?
  3. 5 Bullets to Step 2: Start the Escape
    • Put in Bev and app order (T2T)
    • Deliver Bev within 3 mins 
    • Fresh Fish and Chiefs specials 
    • Recommend Entree 
    • Take Entree Order and ring it in
  4. 4 Bullet points to Step 3: Enjoy the escape (Bev & app)
    • Deliver within 10 mins 
    • suggest refills for 1/2 full cups 
    • anticipate guest needs 
    • Double check they have all service items before entree delivery
  5. 7 Bullet Points to Step 3: Enjoy the escape (Bev & entree)
    • serve within 18 mins and 14 during lunch 
    • Use pivots to specifically call out and place food
    • two bite checkback 
    • suggest any refills (suggest a drink) 
    • 1/2 done check back 
    • remind guest to save some room for dessert 
    • remove to active silverware
  6. 3 bullet points to Step 3: Enjoy the escape (bev & Desesert)
    • "Read guests" suggest a personal favorite for dessert 
    • suggest unique drink with dessert 
    • serve 5 mins after ordering
  7. 5 Points to Step 4: Complete the Escape (Payment)
    • have check ready before dessert order 
    • Drop check and get full hands 
    • process payment 
    • Present check with note 
    • Invite guests to complete GSS survey
  8. 4 Bullet points to Step 4: Complete the escape ( Thank & invite to return)
    • offer togo boxes and box at table 
    • let guest know it was your pleasure 
    • sincerely thank them 
    • warmly invite them to return soon
  9. Chicken Tortilla Soup
    • Roasted chicken Broth 
    • Chicken Breast 
    • Carrots 
    • Roasted Corn 
    • Poblano Pepper
    • Red Onions
    • Garlic
    • Jicama
    • Fresh Lime 
    • Blue white tortilla strips 
    • Avocado 
    • Lime wedge
  10. Cuban Black Bean Soup
    • Black Beans 
    • Spanish Seasonings 
    • Chicken and Pork Based 
    • Cilantro Crema 
    • Soup Spoon
  11. Bahamian Seafood Chowder
    • clams 
    • bay scallops 
    • vegetables
    • Crackers 
    • Spoon 
    • Parsley
  12. Ceaser Salad
    • Creamy Ceacer 
    • Romain lettuce
    • Parmesan Cheese 
    • Croutons
  13. House Salad
    • Breeze Mix
    • - Romaine 
    • - Iceberge
    • - Green Leaf 
    • - Rodichio 
    • - Baby Frisse Lettuce 
    • Roll Cucumber 
    • Roma Tomatoe 
    • Island vinigrette
    • Seasoned Cracker
  14. Grilled Chicken & Tropical Fruit on Mix Greens
    • Citrus Glazed Grilled Chicken 
    • Breeze Salad Mix 
    • Island Vinigrette 
    • Pineapple 
    • Red Grapes 
    • Strawberries 
    • Mandarin Oranges 
    • Goat Cheese Crumbles 
    • Candied Almonds 
    • 2 Seasoned Crackers
  15. Shrimp & Tropical Fruit on Mixed Greens
    • Island Vinegrette 
    • Breeze Mix 
    • Pineapple
    • Red Grapes
    • Strawberries 
    • Mandarin Oranges 
    • Goat Cheese Crumbles 
    • Candied Almonds 
    • 2 Seasoned Crackers
  16. Avocado Crab Salad
    • Ripe avocados 
    • Fresh Greens 
    • Tomatoes 
    • Cucumber
    • Balsamic 
    • Pumpkin Seeds 
    • 2 Seasoned Crackers
  17. Grilled Salmon & Mix Greens on a Tostada
    • Crispy Flour Tortilla  with 3 cheeses ( mozz, colby, pep jack) 
    • Breeze salad mix 
    • Island Vinegrette 
    • Black Bean Corn Salsa 
    • Tomatoe Salsa 
    • 6 oz seasoned and grilled salmon 
    • topped with chimichurri (Latin Pesto)
    • Avocado Fan & Lemon
  18. Grilled Chicken Ceaser Salad
    • orange mandarin glaze 
    • Romaine Lettuce 
    • Creamy Ceacer 
    • Parmesan 
    • Croutons
  19. Grilled Chicen Cobb Salad
    • Citrus- grilled chicken breast 
    • Breeze Salad Mix 
    • Applewood Smoked Bacon 
    • Sliced Eggs
    • Tomato 
    • 3 Cheese mix 
    • Toasted Pumpkin Seeds 
    • Avocado 
    • Island Vinaigrette and blue cheese on side
  20. Island Hopper
    • 4 Jam Chx Wings 
    • 4 CoCo Shrimp 
    • 4 Onion Rings 
    • 5 Conch Fritters 
    • Cirtus mustard 
    • jerk barbecue 
    • roasted pineapple chutney
  21. Jamaican Chicken Wings
    • Marinated 24 hours in a moderately spicy jerk marinade
    • Jerk: thyme, allspice, scallions and scotch bonnet pepper 
    • pineapple twist
  22. Habanero Chicken Wings
    • 2# Marinated Chx Wings  16 wings  crisply fried 
    • tossed in habenero pepper sauce 
    • sour cream and celery sticks 
    • parsley
  23. Beef Empandas
    • Jamaican curry 
    • Beef 
    • Diced patatoes 
    • carrots
    • onions 
    • Seasoned Sour Cream 
    • Pineapple Chutney 
    • Parsley
  24. Jumbo Lump Crab Meat
    • Breeze Salad mix 
    • Crab meat layered with chilled shrimp
    • Avocado 
    • Mango 
    • Isnland Ving 
    • Honey red pepper sauce 
    • 2 Seasoned Crackers
  25. Warm Spinach Dip and Chips
    • Blend Spinach, art, cheese 
    • Hint of nutmeg 
    • Tort chips 
    • Fresh vine-ripped tomato salsa 
    • Plantain Chips  
    • Spoon
  26. Chicken Quesadilla
    • Chicken 
    • Red onion 
    • sweet pepper 
    • spinach 
    • golden griddled flour tortilla 
    • pep, colby, mozz chesse 
    • tomato salsa and sour cream
  27. Lobster and Shrimp Quesadilla
    • Lobster
    • tender shrimp
    • Fresh spinach and cheese 
    • Tortilla 
    • pep, colby, mozz 
    • Tomato Salsa and Sour Cream
  28. COCO SHRIMP
    • 6 LARGE SHRIMP 
    • COC LOPEZ CREAM MARINATE
    • PANKO 
    • SWEET COCONUT FLAKES 
    • PINEAPPLE 
    • CITRUS MUSTARD SAUCE 
    • LEMON WEDGE
  29. Skillet Simmered Jerk Shrimp
    • Large shrimp marinated in beer, thyme, and jerk seasoning
    • Garlic & Jerk sauce 
    • Cuban Bread 
    • Tomatoe sauce
    • Chop Parsley
    • Spoon
  30. Onion Rings
    • 10 coconut breaded onion rings 
    • Citrus mustard
  31. Firecracker Shrimp
    • Buttermilk battered and crispy fried shrimp 
    • drizzle spicy red pepper sauce (sirracha mayo) 
    • Plantain Chips 
    • Lemon Wedge
  32. Tostones With Chicken
    • Platanos fried smashed 
    • chicken 
    • mushrooms 
    • sweet peppers 
    • onions
    • Colby 
    • cheddar 
    • mozz 
    • jalapeno jack 
    • tomatoe salsa 
    • parsley
  33. Key West Nachos
    • Tortilla chips
    • Ground beef lightly spiced 
    • melted cheese 
    • pickled jaleps
    • guac
    • sour cream 
    • Black bean corn salsa 
    • salsa on the side
  34. Breeze Cheese Bites
    • Yuca 
    • Turrialba Cheese 
    • Cilantro crema sauce
  35. Conch Fritters
    • Conch Fritteres 
    • Cirtus musard dipping sauce 
    • Plantain chips
    • Lemon Wedge
  36. Chips N Vine Ripened Tomato Salsa
    • Tortilla chips topped plantain 
    • tomatoe sauce 
    • spoon
  37. Chicken Empanadas
    • 3 Adobo seasoned braised chicken 
    • mushrooms 
    • peppers 
    • onions 
    • seasoned sour cream 
    • black bean, roasted corn, tomato salsa
    • chopped parsley
  38. MOJO- Marinated pulled pork
    • slow roast pull porn 
    • over sweet plantains 
    • sweet and smoky BBQ sauce 
    • black bean, corn, tom salsa
  39. Hummus
    • hummus on bibb lettuce 
    • olive oil 
    • seasoned cracked 
    • celery, carrots, red peppers
  40. Ahi tuna stack
    • Sushi Grade ahi marinated in ponzu (soy + ginger) 
    • pickled cucumbers 
    • pineapple 
    • stacked on seasoned crackers
  41. Key west Fish Tacos
    • Mahi Mahi with jicama slaw (napa cabbage, jicama, carrots, sirracha, cilantro cream) 
    • tomato salsa 
    • warm totillas 
    • guac on side
  42. Coconut Shrimp Tacos
    • sirracha mayo 
    • cabbage 
    • jicama slaw 
    • topped with tomato salsa 
    • served on tortilla
    • sirracha mayo and pineapple chutney on side
  43. Firecracker Shrimp Tacos
    • 3 fried shrimp 
    • roasted pineapple chutney 
    • on warm tortilla 
    • sirracha mayo drizzle
  44. Adobo chicken Tacos
    • slow braised chicken with poblano peppers, mushrooms, garlic and cumin + onion 
    • served on warm tortilla 
    • topped with sirracha mayo, homemade guac and tortilla straws
  45. Pork Carnitas Tacos
    • Pork in adobo, garlic, cumin 
    • warm tortilla 
    • topped with cilantro crema, black bean, roasted corn, tomato salsa, cilantro and torilla straws
  46. Wood- Grilled Burger
    • Brioche Bun 
    • Bibb Lettuce 
    • Vine riped tomato 
    • red onion 
    • crisp pickle slices
  47. what are the available topping for create your own burger?
    • Mushroom
    • Guac 
    • Carm Onions 
    • Bacon 
    • Pineapple Chutney 
    • Goat cheese 
    • Cheddar
    • american 
    • swiss 
    • pepper jack
  48. Guac & Goat Cheese Burger
    • Brioche 
    • Bibb lettuce 
    • vine ripped tomato 
    • red onion 
    • pickle slices 
    • Guac 
    • Carmalized onions 
    • Goat Cheese
  49. BBQ Bacon & Cheese Burger
    • Guava BBQ sauce 
    • applewood bacon 
    • pepper jack cheese 
    • cole slaw (siracha+mayo) 
    • onion strings 
    • Brioch buns
  50. Applewood Bacon & Cheddar Burger
    • Brioch Bun 
    • Bibb letuce 
    • vine ripped tomatoes 
    • red onions 
    • pickle slices 
    • applewood bacon 
    • cheddar cheese
  51. wood grilled turkey burger
    • cars onions 
    • vine ripped tomatos 
    • guac
    • arugula (Spicy Lettuce) 
    • Brioch Bun
  52. Black Bean BBQ Burger
    • Black bean, corn, brown rice burger patty 
    • smoky BBQ sauce 
    • Bibb letuce 
    • Peper jack cheese 
    • Guac
  53. Cuban Sandwich
    • Cuban Bread 
    • ham 
    • pork
    • salami
    • swiss
    • pickles
    • lettuce
    • tomatos
    • mustard 
    • mayo
  54. Ropa Vieja Sandwich
    • beef
    • tomatoes 
    • sweet peppers 
    • onions
    • cheddar cheese 
    • Cuban Bread
  55. Sun-Drenched Portobello & Vegetable Sandwich
    • mushrooms
    • sweet peppers 
    • zucchini
    • Red Onions 
    • Cuban Bread 
    • fresh basil 
    • vine ripped tomatos 
    • asparagus 
    • pepper jack cheese 
    • island vinaigrette on side
  56. Buttermilk Fried Chicken Sandwich
    • 8 oz butter milk Fried Boneless chicken breast on Brioch 
    • coleslaw (napa cabbage, jicama, carrots, cilantro, and sirracha) 
    • marinated cucumbers
    • sirracha mayo
  57. Wood-grilled chicken breast Sandwich
    • Chicken breast on Brioch 
    • mango glaze
    • Bibb lettuce 
    • tomato 
    • red onion
  58. French Fries
    • Ketchup 
    • Salt + Pepper
  59. Beefsteak Tomatoes
    • Beefsteak tomatoes 
    • balsamic 
    • basil
  60. Yellow rice and black beans
    • made with chz stock 
    • red + green diced peppers
  61. Sweet Plantans
    Sweet Plantans
  62. Asparagus
    • asparagus 
    • Butter
  63. tostones
    Salted Tostones
  64. Fresh Fruit Salad
    • pineapple
    • red grape
    • strawberry 
    • Hagen Diaz mango sorbet 
    • spoon
  65. Sweet Potatoes
    • Mashed sweet potatos 
    • Cinnamon 
    • Butter 
    • Plantain chips
  66. Broccoli
    S+P
  67. Garlic Mash
    • Garlic 
    • butter
    •  half+ half 
    • Salt 
    • red bliss potatoes
  68. Green Beans
    S+P
  69. Calypso Shrimp Linguine
    • linguine pasta
    • Shrimp
    • Garlic 
    • scallions 
    • creole
    • cream
    • diced tomatoes
    • Parm Cheese Garnish
    • Parsley
  70. Lobster and shrimp linguine
    • lobster and shrimp 
    • Mushrooms 
    • Herbs 
    • Linguine 
    • brandy cream sauce ( heavy cream, white wine, thyme, scallions, chicken and lobster base, and korbel brandy)
    • Part cheese garnish
  71. jerk chicken pasta
    • jerk grilled chicken 
    • parmesan herb crem sauce 
    • asparagus 
    • mushrooms
    • bowtie pasta 
    • parmesan cheese
  72. Creole Chicken & Chorizo Pasta
    • CHicken 
    • Chorizo Sausage 
    • Zetsy sauce 
    • bell peppers 
    • onions
    • tomatoes
  73. Jamaican Jerk Chicken
    • jerk chicken brushed with jerk butter 
    • jerk seasoning 
    • yellow rice 
    • black beans 
    • pineapple chutney 
    • sweet plantains
  74. Buttermilk Fried Chicken Breast
    • Buttermilk- Marinated Chicken breasts 
    • spinach
    • tomatoes 
    • melted cheese 
    • garlic mash 
    • lemon butter sauce 
    • black bean and roasted corn and tomatoe salsa
  75. Wood Grilled Chicken Breast
    • chicken 
    • lemon butter sauce 
    • mango glace 
    • broccoli 
    • cinnamon mashed sweet potatoes
  76. Grilled Chicken with Cilantro Crema
    • Chicken 
    • Cilantro Crema 
    • mash potatoes and roasted corn with 3 cheeses (plantain on mash )
  77. Baby Back Ribs
    • full slab 
    • smoky BBQ
    • Ketchup 
    • French fries
  78. Mojo Pork Cubano
    • Mojo marinated Pork Fried 
    • Cilantro Crema 
    • pickled onions 
    • yellow rice 
    • black beans 
    • sweet plantains
  79. Jamican Stuffed Plantain
    • Carmalized Sweet Plantain 
    • Yellow rice 
    • ground beef 
    • black bean sauce 
    • mixed cheese
  80. Wood Grilled top sirloin steak
    • 8 oz sirloin 
    • Broccoli
    • garlic mash 
    • Steak Knife
  81. Steak Frites
    • 8 oz Sirloin
    • carmelized onions 
    • garlic herb butter sauce 
    • fries
  82. Wood Grilled Steak Churrasco
    • Center cut 8 oz sirloin 
    • Chimichurri 
    • yellow rice 
    • black beans 
    • sweet plantains
  83. Steak Oscar
    • 8 oz center cut 
    • jumbo lump crab meat 
    • citrus butter sauce 
    • grilled asparagus and mashed potatoes
  84. Shrimp Creole
    • Shrimp 
    • Bell peppers
    • chorizo 
    • tomatoes 
    • green olives 
    • yellow rice 
    • plantain garnish
  85. Carnitas
    • Carnitas 
    • Chorizo
    • corn kernals 
    • ripe plantains
    • garbanzo beans 
    • served on yellow rice 
    • plantain chips
  86. Chipotle Beef
    • Sirloin Braised Cubes
    • Yellow rice 
    • black beans 
    • roasted corn 
    • tomato salsa 
    • avocado 
    • sour cream 
    • 3 cheese mix 
    • sour cream
  87. Mahi Shrimp with lemongrass sauce
    • Mahi Mahi and Shrimp 
    • shitake mushrooms, botchy, sugar snap peas, edamame and bell peppers.
    • tossed in lemongrass sauce 
    • served over yellow rice
  88. West Indies Chicken Curry Bowl
    • marinated chicken tenders
    • curry sauce  
    • pineapple chutney
    • served over yellow rice with naan bread
  89. Mango glazed fresh fish
    mango glaze + pinapple salsa
  90. Creole Fresh Fish
    • cayman style 
    • creole sauce (onions, sweet peppers, and tomatoes)
  91. Chimichurri Fresh Fish
    • ciantro 
    • parsley 
    • oregano
    • garlic 
    • fresh squeezed lime
  92. what are the island add ons and how much?
    • Lobster tail 9.99
    • Jumbo lump Crab meat 7.99
    • Shrimp Saute 5.99
  93. Coco shrimp Entree
    • citrus mustard 
    • yellow rice 
    • brocolli
    • 9 shrimps
  94. Key west shrimp and grits
    • shrimp sauteed with bacon garlic and mushrooms 
    • green beans over cheesy grits 
    • lemon butter sauce on side
  95. Seafood Paella
    • 4 oz shrimp 
    • 3 oz Scallops 
    • 5 Mussels
    • 3 Piece Mahi Mahi
    • 3 oz chicken 
    • Chorizo Sausage 
    • Paella Stock 
    • Yellow rice
    • green peas 
    • scallions
  96. Caribbean- Style Lobster Mac & Cheese
    • fried lobster tail 
    • Bahamian Man & Cheese 
    • Roasted Bell Pepper Sauce 
    • Chimichurri
    • Green beans
  97. yellowtail snapper veracruz
    • Yellow tail grilled 
    • vine riped tomatoes 
    • spanish olives 
    • sweet plantain stuffed 
    • yellow rice 
    • blackbeans

Card Set Information

Author:
nathanx17
ID:
314191
Filename:
Knowledge
Updated:
2016-01-20 04:43:18
Tags:
block
Folders:
hospitality
Description:
d
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