Stakeholder Knowledge Area

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  1. acceptance criteria
    are those criteria, including performance requirements and essential conditions, which must be met before project deliverables are accepted
  2. analytical techniques
    is a project management tool (EXAMPLE- Benefit Measurement Methods, Three-Point Estimates, etc.) encompassing various methods that are used to thoroughly assess different aspects of a project like stakeholder engagement levels
  3. assessment information
    includes stakeholder requirements, expectations, influence, and degree of influence. This information is gained using analytical techniques, and is added to the stakeholder register
  4. budget
    is a planning, monitorization, and recording tool that includes estimates and final totals for a project and all its activities to ensure that costs are constrained
  5. change log
    is the document that tracks changes through the change request process providing details on the change and how it was resolved
  6. change management plans
    are documentation describing how changes are tracked and addressed during the lifecycle of a project to effectively manage change and keep change from derailing a project
  7. change requests
    are part of the formal written process of making a minor or major change to project areas. Without these documents, a change cannot be implemented to any part of the project
  8. classification models
    include grids such as the power/interest grid and the power/influence grid, which are used to analyze stakeholder impact
  9. communications management plan
    outlines the communication expectations and needs and describes how they will be addressed throughout the entirety of the project. It is an output of the Plan Communication Management process
  10. Control Stakeholder Engagement
    is the process that monitors and maintains stakeholder interactions. Furthermore, it is a process in the Project Stakeholder Management knowledge area
  11. customer (client)
    refers to an individual or group of individuals directly benefiting from a project or product
  12. Enterprise Environmental Factors
    are internal or external factors based on an organization?s culture that can impact, negatively or positively, project management options, such as industry or regulatory standards, organizational culture or structure and global trends or known practices.
  13. Expert Judgment
    is knowledge functioning as a project management tool that aids the project manager and project team by providing necessary details and skills on different subject matters
  14. external stakeholders
    is a type of stakeholder that is outside of the organization or group sponsoring the project
  15. FAN chart
    is a tool used to record stakeholder classification. The three classifications are For, Against, and Neutral
  16. identification information
    is used to create the stakeholder register and includes details such as the title or name of the stakeholder, their position within an organization, role in the project, program, and / or portfolio, location and other geographical data, reporting relationships, contact information, and other relevant data
  17. Identify Stakeholders
    is part of the Project Stakeholder Management knowledge area. It is the process of determining the project?s stakeholders by applying expert judgment, stakeholder analysis, and meetings
  18. influence
    is one of the factors measure in the Power/Influence grid that describes and categorizes a project stakeholder
  19. inputs
    continue project progression as tools and techniques are applied to these items, products, or mechanisms to produce process outputs and the final product
  20. issue log
    is a document in the project management process that details the issues that could potentially arise and describes how the issues were resolved. It is a form of tracking used as a process input or output
  21. iterative process
    is the repetition of a series of tasks that enables project managers to build upon previous project processes and arrive at a decision concerning the project?s progress
  22. key stakeholders
    are individuals or a group whose decisions and actions will directly impact the project.
  23. knowledge area
    defines a collection of information, skills, and techniques on a specific topic. The number of knowledge areas adjusts as PMI? sees fit
  24. knowledge bases
    are a repository of information. In project management, they are used to store details and documents like lessons learned
  25. lessons learned
    is a document part of organizational process assets that describes all of the positive and negative lessons and knowledge gained throughout a project that could be helpful to know or apply in the future
  26. lifecycle
    focuses on the entire process of building project deliverables
  27. Manage Project Team
    is a process in the Project Human Resource Management knowledge area that involves tracking team performance and making changes to enhance team performance
  28. Manage Stakeholder Engagement
    is a process in the Project Stakeholder Management knowledge area that concentrates on the used to interact with stakeholders.
  29. meetings
    are used as a tool to bring people together to discuss project progress and communicate other important details concerning the project
  30. objective
    is the driving force behind goals. They encompass a series of goals, and provide direction and purpose
  31. organizational process assets
    are an accumulation of tools, processes, and techniques that are retained by the business in order to standardize processes and practices
  32. outcome
    refers to the results of the project as in the project product, service, or good
  33. outputs
    refers to the set of deliverables for a specific process. They are created by applying tools and techniques to inputs that are specific to that process
  34. Plan Stakeholder Management
    is the planning process of stakeholder management in which the project stakeholder plan is created
  35. PMBOK? guide
    is the sum of knowledge within the profession of project management. Includes proven traditional practices that are widely applied and innovative practices that are emerging in the profession. Includes both published and unpublished materials
  36. process
    in terms of the PMBOK? refers to inter-related actions and activities that are grouped together to accomplish a specific service or product and drive project work
  37. process groups
    are units used to logically collect project processes
  38. processes
    in terms of the PMBOK? refer to inter-related actions and activities that are grouped together to accomplish a specific service or product and drive project work
  39. procurement documents
    are typically organizational process assets that pertain to contractual relationships and procedures required by the organization for procurement work. They aid in forming the purchaser-supplier relationships defining the requirements or acceptable criteria for the product or service
  40. product
    is the developed product, service, or good that results from the launching and successful completion of a project
  41. project
    is a temporary endeavor with a defined beginning and end, undertaking to meet unique goals and objectives, typically to bring about beneficial change or added value
  42. Project Charter
    describes a project in the initial approach toward the project's product. Helps illustrate what needs to be accomplished and provides a preliminary approach on how the project will proceed
  43. Project Cost Management
    is comprised of the Plan Cost Management, Estimate Costs, Determine Budget, and Control Costs processes. Inputs, tools and techniques, and outputs of this knowledge area function together to ensure that the project stays under budget. It entails processes that break down requirements to the activity level, where control accounts can monitor expenditures
  44. project deliverables
    refer to the services or products produced when the project is completed for the project sponsor
  45. Project Management Body of Knowledge (PMBOK?)
    is the sum of knowledge within the profession of project management. Includes proven traditional practices that are widely applied and innovative practices that are emerging in the profession. Includes both published and unpublished materials
  46. Project Management Institute? (PMI?)
    is a not-for-profit professional organization developed from a group of working project managers. Today its primary goal is to advance the practice, and profession of project management throughout the world
  47. Project Management Plan
    is the document detailing all aspects of a project including baselines that are referenced throughout the project?s lifecycle to keep the project on track
  48. Project Management Professional? (PMP?)
    is a credential offered by the Project Management Institute? for project managers. Designed to improve the success rate of projects in all areas of knowledge by applying a standardized and evolving set of project management principles. This certification is gained by taking an exam and having enough hours of project management experience
  49. project manager
    is the individual charged with managing a temporary endeavor from beginning to end who monitors project progress and ensures that project activities stay on task, under budget, and finishes on time
  50. (project) sponsor
    is the individual or group outside the project team that initiates the project by requesting for the service or product and beginning the project charter
  51. Project Stakeholder Management
    is the knowledge area including the inputs, tools and techniques, and outputs involved in identifying stakeholders, planning stakeholder management, and managing and controlling stakeholder engagement.
  52. project stakeholders
    are identified individuals who have influence and impact in a project?s outcome. They can either be internal or external to an organization
  53. project team
    refers to a group of people brought together to work toward achieving a common goal to work on the project deliverables
  54. project template
    a set of predesigned formats and layouts applied to a document for a specific purpose in a the project
  55. quality auditors
    • is a certified individual responsible for ensuring the quality of project activities and outputs. They use the stands and principles of auditing to ensure quality
    • #REF!
    • risk
    • refers to the potential external events that will negatively impact a project?s progress
  56. stages
    • refer to a particular time during the project when specific activities are conducted
    • #REF!
    • stakeholder analysis
    • is a technique used in the Identify Stakeholder process that is used to gather and analyze information to determine who interests should be taken into account
  57. stakeholder classification
    is the information based on the sorting and labeling of the analyzed stakeholders that contributes details to the Stakeholder Registry
  58. stakeholder management plan
    is a document entailing the details and plans on how to effectively manage stakeholder engagement
  59. stakeholder register
    is a communication tool that a project manager can customize. Helps provide the answers up front in regard to engaging and coordinating efforts amongst stakeholders
  60. stakeholders
    are identified individuals who have influence and impact in a project?s outcome. They can either be internal or external to an organization
  61. subject matter experts (SMEs)
    are individuals with knowledge on a specific topic or trade who provide details that can be used in expert judgment; it?s knowledge sharing
  62. team
    a group of people brought together to work toward achieving a common goal to work on the project deliverables
  63. threats
    see risks
  64. tools and techniques
    are methods, charts, techniques, and tools that are used throughout a project?s lifecycle to take process inputs and turn them into process outputs
Author:
jridoret001
ID:
314730
Card Set:
Stakeholder Knowledge Area
Updated:
2016-01-26 03:03:04
Tags:
PMP Stakeholder Knowledge
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Description:
LearnSmart PMP Course glossary items Stakeholder Knowledge Area
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