Chapter 1-2

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  1. 1. Which of the following denotes the process of directing and controlling people and things so that organizational objectives can be accomplished?

    A. Supervision
    B. Leadership
    C. Directing
    D. Management
    D. Management
    (this multiple choice question has been scrambled)
  2. 1. Which term refers to the act of overseeing people?

    A. Supervision
    B. Management
    C. Leadership
    D. Directing
    A. Supervision
    (this multiple choice question has been scrambled)
  3. 1. In the law enforcement agency, first-level supervisors are of special importance because of the great need for:

    A. Teamwork
    B. Leaders
    C. Mentors
    D. Facilitators
    A. Teamwork
    (this multiple choice question has been scrambled)
  4. 1. Supervisors must develop the art of influencing others, coordinating their efforts, and directing them to proper goals in such a way as to obtain their:

    a. Obedience
    b. Confidence
    c. Loyalty
    d. All of the above
    d. All of the above
  5. 1. To any supervisors, advancement into a position of authority involves a considerable change in:

    a. Lifestyle
    b. Philosophy
    c. Thought process
    d. All of the above
    d. All of the above
  6. 1. Any leader must accept the fact that his subordinates are all:

    A. Indecisive
    B. Different
    C. Biased
    D. Unified
    B. Different
    (this multiple choice question has been scrambled)
  7. 1. A supervisor must be able to:

    a. Achieve reasonable goals for his subordinates
    b. Provide answers to job problems
    c. Give assurance in his subordinates' personal lives
    d. All of the above
    d. All of the above
  8. 1. The supervisor is selected by:

    A. Subordinates
    B. Citizens
    C. Management
    D. Colleagues
    C. Management
    (this multiple choice question has been scrambled)
  9. 1. In the long run, the interests of management and the worker are 

    A. Obtainable
    B. Opposite
    C. Mutual
    D. Identical
    D. Identical
    (this multiple choice question has been scrambled)
  10. 1. A supervisor is responsible for keeping superiors informed through what means of report?

    A. Oral and written
    B. Subordinates and colleagues
    C. Written and daily
    D. Daily and direct
    A. Oral and written
    (this multiple choice question has been scrambled)
  11. 1. A supervisor should always realize that the best interest of which group should always prevail?

    A. Subordinates
    B. Organization
    C. Management
    d. All of the above
    B. Organization
    (this multiple choice question has been scrambled)
  12. 1. Which of the following regarding supervisors is true?

    a. They must have a basic understanding of scientific discipline.
    b. They do not need to be highly skilled in the technical aspects of the job they supervise.
    c. They should have a working knowledge of the job they are responsible for supervising.
    d. All of the above
    d. All of the above
  13. 1. Every supervisor should keep himself abreast of fundamental changes in __________ in order to be equipped to carry to his subordinates the information they need to perform their jobs properly.

    a. Practices
    b. Techniques
    c. Procedures
    d. All of the above
    d. All of the above
  14. 1. The final responsibility for the job belongs to whom?
    A. The subordinates
    B. The officers
    C. The supervisor
    D. The entire team
    C. The supervisor
    (this multiple choice question has been scrambled)
  15. 1. A supervisor should prepare himself for the position of supervisor by gaining a good working knowledge of the:

    a. Formal organization
    b. Informal organization
    c. Informal organization leaders
    d. All of the above
    d. All of the above
  16. 1. According to the text, all of the following are things a supervisor should gain organizational knowledge about in order to prepare him for the supervisory position except:

    A. Policies
    B. Rules
    C. Functions
    D. Political alliances
    D. Political alliances
    (this multiple choice question has been scrambled)
  17. 1. The successful supervisor must understand which of the following regarding his office, obligations, liabilities, and responsibilities for the acts of his subordinated under the law, as well as the restrictions under which he operates?

    A. Technical duties
    B. Administrative authority
    C. Legal ramifications
    d. All of the above
    C. Legal ramifications
    (this multiple choice question has been scrambled)
  18. 1. The common elements of supervision can be grouped under those activities that relate to:

    a. The direction of people and all it implies
    b. Control and development of people
    c. The interpersonal relationships with people
    d. All of the above
    d. All of the above
  19. 1. A supervisor is acting in what role when he or she is able to forecast future needs of his organization, anticipate problems, and make decisions ahead of time?

    A. Controller
    B. Personal officer
    C. Trainer
    D. Planner
    D. Planner
    (this multiple choice question has been scrambled)
  20. 1. A supervisor is acting in what role when he strives to assign subordinated as scientifically as possible to the positions for which they are best suited?

    A. Trainer
    B. Controller
    C. Planner
    D. Personnel officer
    D. Personnel officer
    (this multiple choice question has been scrambled)
  21. 1. A supervisor is acting in which of the following roles when he develops subordinates abilities to be efficient, effective producers?

    A. Trainer
    B. Communicator
    C. Decision maker
    D. Leaders
    A. Trainer
    (this multiple choice question has been scrambled)
  22. 1. A supervisor is acting in what role when he must make proper follow ups to determine that rules and regulations have been followed and orders properly executed?

    A. Decision maker
    B. Controller
    C. Communicator
    D. Leader
    B. Controller
    (this multiple choice question has been scrambled)
  23. 1. A supervisor is acting in which of the following roles when he helps to shape policy for the organization?
    A. Trainer
    B. Planner
    C. Leader
    D. Decision maker
    D. Decision maker
    (this multiple choice question has been scrambled)
  24. 1. A supervisor is acting in what capacity when he is motivating subordinates by giving them positive incentives that will encourage them to achieve and maintain a high level of efficiency?
    A. Trainer
    B. Decision maker
    C. Leader
    D. Communicator
    C. Leader
    (this multiple choice question has been scrambled)
  25. 1. Which of the following forms of actions is vital for the interpersonal relations of a supervisor with a subordinate?
    A. Directing
    B. Delegating
    C. Communicating
    D. Ordering
    C. Communicating
    (this multiple choice question has been scrambled)
  26. 1. Supervision takes place at all levels of an organization.
    • F. 
    • first line subordinates have no one to supervise...
    • Top person is not supervised.
  27. 1. No matter how capable the leaders are at, or near the top level of management, they will operate in a near vacuum if wise leadership is not provided at the operational level where the day-to-day work is done.
    T
  28. 1. A supervisor doesn't have time to appreciate the effects of his activities upon the general welfare and morale of subordinates.
    F
  29. 1. The supervisor derives his official authority from the spirit of cooperation and respect he gains from his subordinates and not from management.
    • F
    • Official authority is simply title given by management
  30. 1. The supervisor should avoid filtering intelligence to his subordinates or superiors.
    T
  31. 1. Supervisors should always keep their supervisors informed, except when the news will make them unhappy.
    F
  32. 1. Supervisors need not become highly skilled in every technical aspect of the job they supervise to be effective.
    T
  33. 1. The common elements of supervision can be grouped under those activities that relate to the direction of people and all it implies, their control and development, and the multitude of interpersonal relationships between them and their supervisor.
    T
  34. 1. When a supervisor neglects to develop his capacity for the role of teacher, he deprives himself of the means of upgrading the service and ensuring that the standards of performance in the organization are maintained through the training process.
    T
  35. 1. One of the primary functions of the supervisor is decision making.
    T
  36. 2. An organization is a structure through which people work as:
    A. A force
    B. A function
    C. A group
    D. One unit
    C. A group
    (this multiple choice question has been scrambled)
  37. 2. In an organization, people will do whatever they want unless there is the presence of which entity?
    A. Directing authority
    B. Political authority
    C. Facilitator
    D. Informal leader
    A. Directing authority
    (this multiple choice question has been scrambled)
  38. 2. The supervisor's job may be categorized into which of the following areas?
    a. Leading
    b. Directing
    c. Controlling
    d. All of the above
    d. All of the above
  39. 2. POSDCORB stands for:
    Planning, Organizing Staffing Directing Coordinating, Reporting and Budgeting
  40. 2. What term is known as the all-important duty of interrelating the various parts of work?
    Coordinating
  41. 2. The whole personnel function of bringing in and training the staff and maintaining favorable conditions of work is referred to as :
    Staffing
  42. 2. In which function must the supervisor forecast needs and problems and prepare plans to meet them?
    Planning
  43. 2. The type of plans that are prepared to meet exigencies encountered by police are: 
    A. Procedural
    B. Functional
    C. Operational
    D. Tactical
    D. Tactical
    (this multiple choice question has been scrambled)
  44. 2. Which of the following plans are designed to give guidance and direction to personnel in the performance of normal police activities.
    A. Procedural
    B. Functional
    C. Operational
    D. Tactical
    C. Operational
    (this multiple choice question has been scrambled)
  45. 2. Plans consisting of a set of broad principles that guide personnel in the accomplishment of general organizational objective are called:
    A. Rules and regulations
    B. Auxiliary service plans
    C. Policies
    D. Fiscal plans
    C. Policies
    (this multiple choice question has been scrambled)
  46. 2. What type of plan related to such matters as budget preparation and the use and control of funds allotted for personnel, equipment, and supplies?
    A. Auxiliary service plans
    B. Policies
    C. rules and regulations
    D. Fiscal plans
    D. Fiscal plans
    (this multiple choice question has been scrambled)
  47. 2. Plans that provide specific guides for conduct and performance are known as:
    A. Fiscal plans
    B. Auxiliary service plans
    C. Policies
    D. Rules and regulations
    D. Rules and regulations
    (this multiple choice question has been scrambled)
  48. 2. The function that required the continuous analyzing of the organizational structure within the supervisor's sphere of operations in order to ensure that it meets the needs of the total organization in providing a medium of communication between the elements of the hierarchy is: 
    A. Staffing
    B. Organizing
    C. Directing
    D. Reporting
    B. Organizing
    (this multiple choice question has been scrambled)
  49. 2. Which function involves control of a subordinate's activities and is one that consumes most of the supervisor's time?
    A. Organizing
    B. Staffing
    C. Coordinating
    D. Directing
    D. Directing
    (this multiple choice question has been scrambled)
  50. 2. Which function ensures unity of action not only between individuals but between organizational units is referred to as:
    A. Directing
    B. Coordinating
    C. Organizing
    D. Staffing
    B. Coordinating
    (this multiple choice question has been scrambled)
  51. 2. By the use of which of the below can the supervisor establish a climate in which the spirit of cooperation will thrive among his subordinates?
    A. Contracting
    B. Attitude
    C. Community sensitivity
    D. Rewards
    B. Attitude
    (this multiple choice question has been scrambled)
  52. 2. The straight line organizational is also known as:
    a. Individual type
    b. Military type
    c. Departmental type
    d. All of the above
    d. All of the above
  53. 2. What type of organization divides responsibility and authority among several specialists?
    A. Departmental organization
    B. Line organization
    C. Functional organization
    d. All of the above
    C. Functional organization
    (this multiple choice question has been scrambled)
  54. 2. The line and staff type of organization is a combination of what two types of organizations?
    A. Line and function
    B. Function and staff
    C. Departmental and staff
    D. Staff and structure
    A. Line and function
    (this multiple choice question has been scrambled)
  55. 2. Which of the following are established to designate how work is to be divided among the various components of the establishment?
    A. Organizational structures
    B. Organizational hierarchies
    C. Organizational functions
    d. All of the above
    A. Organizational structures
    (this multiple choice question has been scrambled)
  56. 2. The process of dividing work involved both:
    a. Analysis and synthesis
    b. Analysis and research
    c. Research and statistics
    d. Analysis ad statistics
    Analysis and synthesis

    Separating intelligently and recombining
  57. 2. Which term refers to the number of subordinates who  can be supervised effectively by one supervisor?
    A. Span of power
    B. Span of attention
    C. Span of authority
    D. Span of control
    D. Span of control
    (this multiple choice question has been scrambled)
  58. 2. The tendency in modern police operations is to ___________ the bounds of effective control.
    A. Reduce
    B. Underestimate
    C. Overestimate
    D. Exceed
    D. Exceed
    (this multiple choice question has been scrambled)
  59. 2. When a task is delegated to an employee who is competent to perform it, which of the below should also be delegated?
    A. Team members
    B. Resources
    C. Authority
    d. All of the above
    C. Authrity
    (this multiple choice question has been scrambled)
  60. 2. Which of the following principles requires that the person to whom work has been assigned through the delegation process completed it to suck an extent that the only thing left to be done by the person who delegated it is to prove it?
    A. Completed staff work
    B. Exception principle
    C. Delegation to subordinates
    D. Completed delegation
    A. Completed staff work
    (this multiple choice question has been scrambled)
  61. 2. The major portion of the supervisors job includes leading, directing, and controlling.
    T
  62. 2. Controlling is working out in a broad outline,  things that need to be done.
    F
  63. 2. Reporting is the all-important duty of interrelating the various parts of work.
    F
  64. 2. Procedural plans relating to SOP's are useful as guides to personnel in activities such has incident reports.
    T
  65. 2. Tactical plans are those that consist of a set of broad principles that guide personnel in the accomplishment of general objectives.
    • F
    • Policies
  66. 2. Staffing refers to recruitment, training and placement of personnel.
    T
  67. 2. The essential activity of coordination can be best accomplished through direct communication.
    T
  68. 2. A line organization is also known as a military-type organization.
    T
  69. 2. The principle of delegation related to the process of communicating an activity to another's care.
    T
  70. The practice of delegation hampers the development of subordinates' ability to perform the supervisor's job in the absence of the supervisor.
    • F.
    • It does the opposite, it prepares them
Author:
Tamin23
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Card Set:
Chapter 1-2
Updated:
2016-02-01 19:00:30
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