Klingner Ch 4 - HR Role in Policy, Budget, Performance Management, and Program Evaluation

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  1. Human Resource Planning
    Aspect of HRM that mediates between political environment and managerial implementation of public programs through core HRM activities such as workforce planning, job analysis, job classification, job evaluation, and compensation.
  2. Policy-making
    • Process by which all levels of government make and implement policies. Many use a six stage model:
    • Initiation
    • Estimation
    • Selection
    • Implementation
    • Evaluation
    • Termination
  3. Budget
    Document that attempts to reconcile program priorities with projected revenues. Statement of organizational activities or objectives within a given time period.
  4. Financial Management
    the process of developing and using systems to ensure that funds are spent for the purposes for which they have been appropriated.
  5. Audit
    Process of ensuring that funds were actually spent for the given purpose and in the prescribed manner
  6. Performance Management/Program evaluation
    Shift to focus on outcomes by performance measures. Regardless of whether an agency spent its money in accordance with the appropriations law, or whether the program achieved its predicted results, and if those results contributed toward solving the policy issue at hand, "Did you do something?"
  7. Efficiency
    A measure of productivity.

    Includes efficiency (ratio of outputs to inputs) = [a numerical representation of a performance outcome] divided by [a numerical representation of an applied resource]

    EX: Meals served for every hour cafeteria employees worked
  8. Effectiveness
    A measure of productivity.

    Concerned with the quality of the output measured against some standard.

    EX: [number of arrests leading to convictions] divided by [police personnel costs]
  9. Rational/Economic Perspective on policy making
    Cost-benefit analysis - work on policy issues where the benefit is greater than the cost
  10. Political/Social Perspective on policy making
    Although the cost is greater than the benefit the political capital and value systems ensure action when not economically beneficial to do so.
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enknjs
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Card Set:
Klingner Ch 4 - HR Role in Policy, Budget, Performance Management, and Program Evaluation
Updated:
2016-02-05 19:18:50
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HRM Human Resource Management
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Klingner Ch 4 - HR Role in Policy, Budget, Performance Management, and Program Evaluation
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