Speech Communication Chpt. 1
Card Set Information
Speech Communication Chpt. 1
bold words from chapter 1
sending and receiving of verbal and nonverbal messages betw. 2 or more people.
human communication skills
self presentation skills, relationship skills, interviewing skills, group interaction and leadership skills, presentation or public speaking skills.
communication you have with yourself
interacting with a person with whom you have some kind of relationship taking place face-to-face as well as through electronic channels or letter writing.
communication that proceeds by question and answer.
communication among groups
small group or team communication
communication betw. a speaker and an audience.
general term that includes all forms of communication betw. people that take place through some kind of computer.
does not take place in real time.
occur at the same time and are similar to phone communication except that IM is text-based rather than voice-based.
communication from one source to many receivers who may be scattered throughout the world.
human communication myths
the more you communicate, the better your communication will be.
when 2 people are in a close relationship, the other person should just know what the other wants and needs.
interpersonal or group conflict is a reliable sign that the relationship or group is in trouble.
like good communicators, leaders are born, not made.
fear of speaking in public is detrimental and must be eliminated.
putting your ideas into a speech [code]
speakers and writers
listeners and readers
can be communicated verbally and nonverbally
information you provide before sending your primary messages.
type of feedforward; "small talk" that opens the way for "big talk".
when sending a message, you hear yourself
message that refers to another message
vehicle or medium through which messages pass.
anything that interferes with receiving a message.
information being useful or useless to you.
consequence for communication act.
(1) your knowledge and understanding of how communication works.
(2) your ability to use communication effectively.
state of awareness in which you're conscious of your reasons for thinking or behaving.
lacking conscious awareness of what or how you're thinking
ability to influence the thoughts and behavior of others.
the rightness of wrongness of an act is absolute and exists apart from the values or beliefs of any individual or culture.
objective view of ethics
absolute statements about rights and wrong are too rigid and that the ethics of a message depends on the culture's values and beliefs as well as on the particular circumstances.
subjective view of ethics
speakers adjust to greater communication efficiency.
communication accommodation theory
single message can refer to something external to both speaker and listener as well as to the relationship between speaker and listener.
content and relationship dimensions
talking more about relationships in general and about the present relationship in particular.
others believe you have a right to influence or control others' behaviors.
others wish to be like you.
when you control the rewards that others want.
having the ability to administer punishments to or remove rewards from others if they do not do as you wish.
others see you as having expertise or special knowledge.
others see you as having the ability to communicate logically and persuasively.
is the segmenting of the continuous stream of communication into smaller pieces.
punctuation of communication
once you say something or click "send" on your e-mail, you cannot uncommunicate the message.
a commitment to the beliefs and philosophy of your culture.
tendency to see others and their behaviors through your own cultural filters, often as distortions of your own behaviors.