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  1. Decisions made in management shall be done from the _____?
    Lowest possible level
  2. Audits to your safety and health program are used to _______.
    Determine if the program is following the plan
  3. Comparing a companies performance with another company of higher standings is called ________.
    Benchmarking
  4. Addressing occupational safety and health needs in the design and redesign processes to prevent or minimize hazards and risks is called _______.
    Prevention through design
  5. According to traditional risk management processes, the five components are?
    • 1. Risk Identification
    • 2. Risk Analysis
    • 3. Risk Reduction
    • 4. Risk Financing
    • 5. Risk Administrations
  6. _____ risk is defined as the expectation of an event which will only produce a loss, and is also insurable
    Pure risk
  7. ______ risk is defined as the result of an event which will produce a loss or a gain should it occur, and is also uninsurable.
    Speculative risk
  8. Reducing losses through inspections and training is called?
    Loss prevention of control
  9. Movement of the risk from a business to an insurance company or leasing company is known as?
    Transfer of risk
  10. To delay risks by not accepting goods or products until delivered or installed is?
    Risk avoidance
  11. What is it called when a company has multiple locations so that the loss of one does not cause total failure?
    Diversification
  12. An insurance company that is out to make a profit would be _______.
    Stock, capitalized, or stakeholder owned
  13. LLyods of London would be considered a _____.
    Syndicate
  14. A captive insurance company would be considered a _________.
    Wholly owned subsidiary
  15. Policy holders are the owners of what type of insurance company?
    Mutual company
  16. Probability is described as _________.
    The likelihood of an event happening
  17. Frequency would be described as ___________.
    How often a task or events happen
  18. The severity of a risk is defined as _____________
    The results of events and their outcome
  19. The preferred order of controls required by ANSI/AIHA Z10 are as follows:
    • 1. Eliminate the hazard
    • 2. Substituting less hazardous materials 
    • 3. Warnings
    • 4. Administrative controls
    • 5. PPE
  20. The Z10 standard imposes significant risk emphasis on accountability by the __________.
    Senior Management officials
  21. A risk assessment matrix is a device designed to ________.
    Prioritize the elimination or reduction of risks
  22. What are the three OSHA VPP Programs?
    • 1. Merit
    • 2. Star
    • 3. Star Demonstration
  23. What are the three elements that are essential to the VPP success model?
    • 1. OSHA
    • 2. Employer
    • 3. Labor
  24. The OSHA VPP program lists 4 elements of a S&H Management System. What are they?
    • 1. Management leadership and employee involvement
    • 2. Worksite Analysis
    • 3. Hazard prevention and control
    • 4. Safety and health training
  25. What is ISO 9000?
    Quality management standard
  26. What is ISO 14000?
    Environmental management standard
  27. ISO 9000 and 14000 are known for their generic management system standards.

                          True or False
    True
  28. The standard definition of quality is ________.
    Those features or a product which are required by the consumer
  29. What are the 4 reasons for gaining the ISO 14000 certification?
    • 1. Public Image
    • 2. Profit-sharing opportunities
    • 3. Advertising
    • 4. Legal
  30. The ANSI standards are developed by groups of individuals, companies, associations, etc. and are known as ____________.
    Voluntary Consensus Standards
  31. the Occupational Health and Safety Assessment Series 18000 outlines the requirements to establish an occupational health and safety system for an organization by providing a framework for _______________.
    Identifying, assessing, and managing workplace safety and health risks
  32. According to OHSAS, when does risk reach an acceptable level?
    Risk is at an acceptable level in an organization when it can be tolerated within their OH&S plan and its legal obligations
  33. ISO 19011 is designed o provide recommendations for ____________.
    Quality and Environmental management system audits
  34. What are the 4 ISO concepts?
    • 1. Plan
    • 2. Do
    • 3. Check
    • 4. Act
  35. What is the technique called when forecasts are presented in writing to a group leader, summaries are returned to a group leader, and a decision is reached without the group ever meeting?
    Delphi technique
  36. The principle in distinguishing the significant few from the trivial many, also known as the 80/20 rule, is called?
    The Pareto Principle of Maldistribution
  37. The principle known to promote to the point of being competent is the __________.
    The Peter Principle
  38. The principle where work expands to fill allotted time is ________.
    Parkinson's Law
  39. The chart below is a project management tool which allows for coordination of multiple tasks during planning and actual working stages. What is it called?

    Image Upload
    Gantt chart
  40. The ______ chart is used to sequence activities for scheduling and timing as well as determining the critical path.

    Image Upload
    PERT chart (Program Evaluation and Review Technique)
  41. The initial announcement for contract proposals to outsource work is usually announced in a/an __________.
    RFP (Request for proposal)
  42. The essential elements of a PSM audit program are planning, staffing, conducting the audit, evaluation, corrective action, follow-up, and ______.
    Documentation
  43. What is the most effective type of leadership during an emergency?
    Autocratic (dictator)
  44. What is it called when each employee reports to only on individual?
    Unity of command
  45. When the company owns all aspects of the production process it is called _________.
    Vertical integration
  46. The number of employees reporting to one individual is called _______.
    Span of control
  47. When the company owns little or none of the production process it is called ___________.
    Horizontal integration
  48. Who is the "Father of Scientific Management"?
    Frederick W. Taylor
  49. Who created the motion and time study?
    Frank Gilbreth
  50. Who created the "Theory X, Theory Y" management theory.
    Douglas McGregor
  51. Who is credited with creating the maturity theory.
    Chris Argyris
  52. Who is known for the development of the Hierarchy of Needs?
    Abraham Maslow
  53. Who created the behavior modification, pos/neg reinforcement concept?
    B. F. Skinner
  54. Who led the Hawthorne Studies which concentrated on the aspect of better conditions, better productivity?
    Elton Mayo
  55. Who created the motivation/hygiene studies?
    Frederick Herzberg
  56. What is the order of needs in the Hierarchy of Needs from the base to the top?
    • Physiological
    • Safety
    • Love/belonging
    • Esteem
    • Self-actualization
  57. Which of the following organization systems would be best for a one of a kind special project?

    Image Upload
    Matrix
  58. When every individual in the universe has an equal and independent chance of selection, the technique is a ________ sample.
    Random
  59. A __________ sample is the same ratio as the population.
    Stratisfied
  60. A _____ sample takes place every nth time.
    Systematic
  61. A ____ sample is a sample of an intact group.
    Cluster
  62. How is the coefficient of variation determined?
    Standard deviation divided by the mean
  63. NFPA 70 division I covers __________.
    Vapors
  64. NFPA 70 division II covers _______.
    Dust
  65. NFPA 70 division III covers _______.
    Fibers
  66. What is ANSI/CGA V-1-2005?
    A standard used to prevent confusion and serious consequences of mixing gas cylinders by using different colors and/or different valve outlet threads
  67. What is the Montreal Protocol?
    An agreement signed in 1987 by many of the industrial nations which proposed to end production of certain CFC's which deplete the ozone layer.
  68. The Organization for Economic Cooperation and Development (OECD) was formed in 1948 to improve _____________.
    The economic and social well-being of the people around the world.

Card Set Information

Author:
Bdove88
ID:
316572
Filename:
CSP Training
Updated:
2016-02-28 02:58:44
Tags:
CSP
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Description:
Section 2
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