chapter 4

Home > Preview

The flashcards below were created by user dwrght16 on FreezingBlue Flashcards.


  1. listening that focuses on understanding and interpreting verbal and non verbal aspects of a message
    comprehensive
  2. listening that carefully evaluates a message
    critical
  3. lightening that goes beyond the rationality to consider the humane aspects of a message
    empathetic
  4. not being able to hear both speaker and audience
    noise
  5. "communication gap" 
    - chance association 
    - personal concern 
    - "listening burn out
    inattention
  6. "entertainment syndrome"
    - multi tasking
    bad habits
  7. overcoming 'trigger words"
    emotions
  8. recognize them
    - try to be objective 
    - find something to value
    bias

Card Set Information

Author:
dwrght16
ID:
317377
Filename:
chapter 4
Updated:
2016-03-15 00:19:28
Tags:
chapter
Folders:
Oral Com
Description:
midterm
Show Answers:

Home > Flashcards > Print Preview