Chapter 11 - Organizational Design: Structure, Culture, and Control

  1. An element of organizational structure that refers to the degree to which decision making is concentrated at the top of the organization
    centralization
  2. A former core competency that turned into a liability because the firm failed to hone, refine, and upgrade the competency
    Core rigidity
  3. Applying current knowledge to enhance firm performance in the short term
    Exploitation
  4. Searching for new knowledge that may enhance future performance
    Exploration
  5. An element of  organizational structure that captures the extent to which employee behavior is steered by explicit and codified rules and procedures
    formalization
  6. A process by which the founder defines and shapes an organization's culture, which can persist for decades after his or her departure
    Founder imprinting
  7. Organizational structure that groups employees into distinct functional areas based on domain expertise
    Recommended with limited diversification
    Functional structure
  8. A situation in which opinions coalesce around a leader without individuals critically evaluating and challenging that leader's opinions and assumptions
    Groupthink
  9. An element of organizational structure that determines the formal, position-based reporting lines and thus stipulates who reports to whom
    hierarchy
  10. Mechanisms in a strategic control-and-reward system that seek to define and direct employee behavior through a set of explicit, codified rules and standard operating procedures that are considered prior to the value-creating activities
    Input controls
  11. Organizational structure that combines the functional structure with the M-form, very versitile, each SBU receives support both horizontally and vertically
    Matrix structure
  12. Organizational form characterized by a high degree of specialization and formalization, and a tall hierarchy that relies on centralized decision making
    • Mechanistic organization
    • Ex. McDonalds
  13. Organizational structure that consists of several distinct strategic business units (SBUs), each with its own profit-and-loss (P&L) responsibility
    Uses various corporate strategies (Related/Unrelated Diversification)
    Multidivisional structure (M-form)
  14. organizational form characterized by a low degree of sppecialization and formalization, a flat organizational structure, and decentralized decision making
    • Organic organization
    • Ex. Zappos and W.L. Gore
  15. The collectively sharing value and norms of an organization's members; a key building block of organizational design
    Organizational culture
  16. The process of creating, implementing, monitoring, and modifying the structure, processes, and procedures of an organization
    Organizational design
  17. A key building block of organizational design that determines how the work efforts of individuals and teams are orchestrated and how resources are distributed
    Organizational structure
  18. Mechanisms in a strategic control-and-reward system that seek to guide employee behavior by defining expected results (outputs), but leave the means to those results open to individual employees, groups, or SBUs
    Output controls
  19. Organizational structure in which the founders tend to make all the important strategic decision as well as run the day-to-day operations
    Simple structure
  20. The number of employees who directly report to a manager
    Span of control
  21. An element of organizational structure that describes the degree to which a task is divided into separate jobs (i.e. the division of labor)
    Specialization
  22. A key building block of organizational design; internal governance mechanisms put in place to align the incentives of principals (shareholders) and agents (employees)
    Strategic control-and-reward systems
  23. The part of the strategic management process that concerns the organization, coordination, and integration of how work gets done. It is key to gaining and sustaining competitive advantage
    Strategy implementation
  24. Stucture follows strategies (Alfred Chandler) therefore strucutre must be...
    Flexible
  25. What are the key building blocks of structure
    • Specialization
    • Formulation
    • Centralization
    • Hierarchy
  26. What are the 4 main Structures
    Image Upload 2
  27. Functional structure is best for what kind of corporate strategy
    Single business and dominant business
  28. Cooperative multidivisional (M-Form) is best for what kind of corporate strategy
    Related diversification
  29. Competitive multi division (M-Form) is best for what kind of corporate strategy
    Unrelated diversification
  30. Characterized by 
    -Centralized decision making
    -High level of integration at HQ
    -Co-opetition about SBU's
    Cooperative multidivisional (M-Form)
  31. Characterized by 
    -Decentralized decision making
    -Low level of integration at HQ
    -Competition among SBUs for resources
    Unrelated diversification
  32. What are some short comings of a matrix structure
    • Difficult to implement
    • Complexity increases when expanding
    • unclear reporting structure causes confusion and delays
  33. What are key components of organizational design
    • Structure
    • Culture
    • Control
  34. Can lead to failure of established firms when a tightly coupled system of strategy and structure experiences internal or external shifts
    Organizational inertia
  35. Allow managers to specify goals, measure progress and provide performance feedback
    Strategic control-and-reward systems
Author
Kimmiey
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330554
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Chapter 11 - Organizational Design: Structure, Culture, and Control
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Management
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