Organization and Management 1 (1)

the process of learning the norms and values of an organization

Expected normal behavior

levels of norms

one who can’t figure out the difference between the norm

one who can figure out the difference between the norms

should be a part of products, processes, people and values

from traditional approach ( Maintaining stability) to new competencies ( mobilizing for change)

from traditional approach (from autocratic  ) to new competencies (dispersed and empowering )

providing a product of service that customers value

refers to the amount of resources used to achieve an organizational goal

what do managers do?

minitor activities and make corrections

if an employee moral seems to be low in company what function do you have to spend more time with

3 categories of skills

which skill is most needed at the bottom of the company

managerial skills

human skills

most of googles rules relate to which skill

most Managers fail due to lack of

what do managers dislike the most-

figurehead, leader, liaison

entrepreneur, disturbance handler, resource allocator, negotiator

monitor, disseminator, spokesperson