The flashcards below were created by user
ChelseaL
on FreezingBlue Flashcards.
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appropriateness
behavior that is perceived to be legitimate and fits the speaking context
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commitment
a passion for excellence
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communication
transactional process of sharing meaning with others
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communication competence
effective and appropriate communication
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communication skill
the successful performance of a communication behavior . . . [and] the ability to repeat such a behavior
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context
who, what, to whom, why, where and how
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effectiveness
progressed toward the achievement of their goals
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mindful
concentrate on changing what you do to become more effective
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mindless
not cognizant of your communication
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public speaking
speaker presents a message in a more formal manner
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sensitivity
receptive accuracy whereby you can detect, decode, and comprehend signals in your social environment
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shared meaning
mutual understanding of a message
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transactional
the speaker is both a sender and a receiver simultaneously, not merely a sender or a receiver
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belief
An underlying conviction about the truth of an idea, often based on cultural training.
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debilitative communication apprehension
An intense level of anxiety about speaking before an audience, resulting in poor performance.
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demographics
Audience characteristics that can be analyzed statistically, such as age, gender, education, and group membership.
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extemporaneous speech
A speech that is planned in advance but presented in a direct, conversational manner.
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facilitative communication apprehension
A moderate level of anxiety about speaking before an audience that helps improve the speaker's performance.
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fallacy of approval
The irrational belief that it is vital to win the approval of virtually every person a communicator deals with.
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fallacy of catastrophic failure
The irrational belief that the worst possible outcome will probably occur.
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fallacy of overgeneralization
Irrational beliefs in which (1) conclusions (usually negative) are based on limited evidence or (2) communicators exaggerate their shortcomings.
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general purpose
One of three basic ways a speaker seeks to affect an audience: to entertain, inform, or persuade.
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specific purpose
The precise effect that the speaker wants to have on an audience. It is expressed in the form of a purpose statement.
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survey research
Information gathering in which the responses of a sample of a population are collected to disclose information about the larger group.
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thesis statement
central idea
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description
A type of speech that uses details to create a "word picture" of the essential factors that make that thing what it is.
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explanations
Speeches or presentations that clarify ideas and concepts already known but not understood by an audience.
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informative purpose statement
A complete statement of the objective of a speech, worded to stress audience knowledge and/or ability.
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diagrams
blue print, map, architectural plans, organizational charts.(line drawing)
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word and number chart
key facts or statistics.
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pie chart
division of a whole. where tax dollars go, percentages, similar to a pictogram
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bar chart
compares 2 or more values. time or distance
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column chart
same as bar but vertical. "most read books"
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line chart
maps out direction of a moving point. show changes over time.
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anecdote
A brief, personal story used to illustrate or support a point in a speech.
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basic speech structure
intro, body and conclusion
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space pattern
An organizing plan in a speech that arranges points according to their physical location.
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statistics
Numbers arranged or organized to show how a fact or principle is true for a large percentage of cases.
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testimony
Supporting material that proves or illustrates a point by citing an authoritative source.
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working outline
A constantly changing organizational aid used in planning a speech.
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avoidance spiral
A communication spiral in which the parties slowly reduce their dependence on one another, withdraw, and become less invested in the relationship.
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communication climate
The emotional tone of a relationship as it is expressed in the messages that the partners send and receive.
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confirming messages
Actions and words that express respect and value the other person.
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contempt
Verbal and nonverbal messages that ridicule or belittle the other person.
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disconfirming messages
Words and actions that express a lack of caring or respect for another person.
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escalatory spiral
A reciprocal pattern of communication in which messages, either confirming or disconfirming, between two or more communicators reinforce one another.
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relational spiral
A reciprocal communication pattern in which each person's message reinforces the other's.
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task oriented listener
efficiency, time is valuable, deadlines and fast action, taking care of business is the main concern.
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relational listening
emotionally connect, extroverted, attentive and friendly, understanding people
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analytical listening
understand the message, see issues from many perspectives, asses quality of an idea, complicated ideas.
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critical listening
asses quality, see if an idea holds up, investigate a problem, nitpick
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