MGMT 339 Ch. B1 Summary

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tv
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34617
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MGMT 339 Ch. B1 Summary
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2010-09-18 19:06:04
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B1
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Summary of Ch. B1
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  1. What R the 4 major waves of change that challenges managers in the new competitive landscape? Elaborate in different flashcards.!!!!!!!
    • Globalization
    • Technological Change
    • Knowledge Management
    • Collaboration Across Organizational Boundaries
  2. Reason to why we have Globalization, what it means and how it is possible.
    • Reason - Strong demand from consumers and businesses overseas. Companies want to grow
    • Means - Company's talent can come from anywhere- low cost competition
    • Possible - Internet
  3. Competitive Advantage result from?
    • Innovation
    • Quality
    • Service
    • Speed
    • Cost
  4. What are the primary functions of Management?
    • Planning
    • Organizing
    • Leading
    • Controlling
  5. What r the different management levels of an organization?
    • Top Management
    • Middle Management
    • Frontline
  6. Managers perform a variety of roles. 10 of which fall into what 3 categories?
    • Interpersonal
    • Informational
    • Decisional
  7. Roles that are categorized as Informational are?
    • Monitor
    • Disseminator
    • Spokesperson
  8. Roles that are categorized as Interpersonal are?
    • Figurehead
    • Leader
    • Liaison
  9. Roles that are categorized as Decisional are?
    • Entrepreneur
    • Disturbance handler
    • Resource allocator
    • Negotiator
  10. To be an effective manager what skills will you need?
    • Technical
    • Conceptual and Decision
    • Interpersonal and Communication
  11. What are the 2 broad categories for management history?
    • Classical
    • Contemporary
  12. What are the 5 categories for Classical
    • Systematic
    • Scientific Management
    • Bureaucratic
    • Administrative
    • Human Relations
  13. What are the 4 contemporary history in order
    • Quantitative
    • Organizational Behavior
    • System
    • Contingency Perspective
  14. List the 10 Manager Roles - remember to elaborate on the roles!!!!
    • Figurehead
    • Leader
    • Liaison
    • Spokesperson
    • Disseminator
    • Monitor
    • Entrepreneur
    • Disturbance Handler
    • Negotiator
    • Resource Allocator
  15. What is ERP?
    • Enterprise Resource Planning - Weaves together all of the company's major business functions.
    • Ex: orders, design, purchasing, HR, forecasting

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