Position Power + Personal Power
–Based on things managers can offer to others.
- –Rewards: "If you do what I ask, I'll give you a
- –Coercion: "If you don't do what I ask, I'll punish
- –Legitimacy: "Because I am the boss; you must do as
- I ask."
•Power of the PERSON:
–Based on how managers are viewed by others.
- –Expertise—as a source of special knowledge and
–Reference—as a person with whom others like to identify.