Card Set Information
Professional specialized or specific vocab for business. Initials and specific terms.
Terminology that quickly goes out of fashion. (Dude, Like, Totally)
Voicetone, quality, loud, soft, volume, whisper, rate, pitch
Touching, shake hands, pat on shoulder, embrace, hold hands.
The space around you- Intimate, personal, social, and public spaces, territory.
Bodylanguage, appearance (hair, clothing, teeth, body size, facial, fingernails)Eye contact, gestures, posture, glasses, blinking, smile, frown.
How time is structured—time messaging. (always late, always watching the clock/asking time, waste time)
Man-made, facial hair, jewelry, tattoos, types of vehicles, uniforms. And piercings.
Power messaging, used for communicating feelings, used to prevent communication.Positive, negative, intentional, unintentional.
The set of values, beliefs, norms, customs that lead people to define themselves as a distinct group.
Not listening, distracted, concentrating of something else. (daydream)
Exchange of active communication simultaneously
Takes practical approach to problems
Communication the delivers a cloudy or unclear message.
Method used to deliver message from encoder
One who creates a message, assign meaning, respond, remember message.
One who attaches meaning to words, symbols, or behaviors.
Listening challenges that are external, in the environment.
Listening barrier within the person that hinders decoding a message.
Communication that takes place with just two individual.
Recognizable response of a receiver to a senders message.
Persons pride in own heritage leading to "better than others" attitude
Listen to another and restate the message in own words
Categorizing people, events, objects without regard to others.
An individual system of moral principles
Creating and sharing information between two or more people
Process of understanding information with one's self.
Using words or ideas from another author without citing the source.
Transmission of a message sent by an encoder to a decoder through verbal, non verbal, or written channels