ch24

Card Set Information

Author:
mysty19
ID:
37396
Filename:
ch24
Updated:
2010-09-26 11:33:13
Tags:
test2
Folders:

Description:
communication
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The flashcards below were created by user mysty19 on FreezingBlue Flashcards. What would you like to do?


  1. enhance therapeutic communication
    • active listening
    • -S- sit facing the client
    • -O- observe and open posture
    • -L- lean toward the client
    • -E- establish and maintain eye contact
    • -R- relax
    • effective verbal responses
    • silence
    • touch
  2. referent
    motivates one person to communicate with another
  3. phases of helping relationship
    • pre-orientation- before meeting client
    • orientation - nurse and client meet and get to know
    • working- nurse and client work together to solve problems and accomplish goals
    • termination- separate from the client, remind them end is near
  4. zones of touch
    • social - no permission, hands, arms, shoulders, back
    • consent - permission needed, mouth, wrists, feet
    • vulnerable - special care, face, neck, front of body
    • intimate- great sensitivity, genitalia, rectum
  5. zones of personal space
    • intimate- 0-18 inches
    • personal-18 in -4 ft
    • social- 4 ft- 12 ft
    • public- 12 ft or >

What would you like to do?

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