Card Set Information
Transmission of a message sent by an encoder to a decoder through verbal, non verbal, or written channels
Exchange of active communication simultaneously
Takes practical approach to problems
Touching, shake hands, pat on shoulder, embrace, hold hands.
The space around you- Intimate, personal, social, and public spaces, territory.
Bodylanguage, appearance (hair, clothing, teeth, body size, facial, fingernails)Eye contact, gestures, posture, glasses, blinking, smile, frown.
How time is structured—time messaging. (always late, always watching the clock/asking time, waste time)
Words with more than one meaning.
Relationship, especially one of mutual trust or emotion affinity.
Decision making method in which the group as a whole makes a decision that each member is willing to support.
An approach to idea generation that encourages free thinking and minimizes conformity.
Condition in which group members are unwilling to critically examine ideas because of their desire to maintain harmony.
Informal rules about what behavior is appropriate in a group.
Question with an obvious answer, which does not call for a response.
Single sentence that summarizes the central idea of a presentation.
Statement used between parts of a presentation to help listeners understand the relationship of parts to one another and to the thesis.
Broad indication of the purpose of speech; inform, persuade, or entertain.
Concrete statement of what response a speaker is seeking as the results of his or her remarks.
Problem Solving/ Reflective Thinking Sequence
Seven step problem solving approach developed by John Dewey.
1.Define the Problem
2.Identify ends both parties seek
3. Brainstorm possible Solutions
4. Evaluate Alternatives Solutions
5. Implement Best Solution
6. Follow Up