The flashcards below were created by user
Emilylittle354
on FreezingBlue Flashcards.
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Accountability
Willingness to take credit and blame for actions
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Civil Rights Act of 1964
Gave the government a strong legal tool to prevent job discrimination
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Conflict
A clash between hostile or opposing elements, ideas, forces
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Conflict Resolution
A problem-solving strategy for settling disputes
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Constructive Criticism
Criticism that is presented in a way that can help you learn and grow
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Cross-Functional Team
A group of people from different departments or areas working together
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Defensiveness
Putting up an emotional guard against negative opinion
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Discrimination
Unequal treatment based on such factors as race, religion, nationality, gender, age, or physical appearance
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Etiquette
Having good manners in your dealing with people
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Ethics
The principles of conduct that govern a group or society
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Feedback
A listener's response that tells a sender that the message is understood
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Functional Team
A group of people from one department or area working together
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Initiative
Doing what needs to be done and doing it without being told
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Interpersonal Skills
Skills that propers relationships with other people
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Leadership
Inspiring and influencing others
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Mediation
To act as an inteimediary
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Memo
An informal corresponding within an organization
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Negative
Not constructive or helpful
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Non-verbal Communication
Communicating without use of words
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Professionalism
Handling problems and criticism gracefully and maturely
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Self-discipline
Training of oneself
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Self-management
Doing the things necessary to build a better career
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Sexual Harassment
Any unwelcome behavior of a sexual nature
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Stereotype
An over-simplified and distorted belief about a person or group
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Tact
Ability to say and do things in a way that will not offend another person
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Team
Group of people who work together
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Verbal
Communicating with words
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