AOBExam1

Card Set Information

Author:
starztoy
ID:
4790
Filename:
AOBExam1
Updated:
2010-01-23 00:11:21
Tags:
advanced organizational behavior
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Description:
definitions for test 1
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  1. organizational behavior
    studies the impact that individuals, groups, and organizational structure have on behavior in organizations.
  2. 3 goals of OB
    explanation, prediction, control
  3. Mintzberg's 10 management roles
    • Interpersonal: figurehead, leadership, liaison
    • Informational: monitor, disseminator, spokesperson
    • Decisional: entrepreneur, disturbance handlers, resource allocators, negotiator
  4. Katz's 3 MGMT Skills
    Technical, People/Human, Conceptual

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