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debs25
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True or False
People with type A behavior pattern are involved in chronic, determined struggle to accomplish more in less time.
True
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Define Emotional Intelligence
The ability to cope, empathize with other, and be self motivated.
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_____ focuses on how and why people act the way they do at work.
Organizational Behavior
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A set of behaviors that are expected of occupants of a specific position is called a(n)
Role
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Define Perception
is the process of interpreting and understanding one's enviornment.
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People's actions and judgements are called:
Behaviors
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Stereotyping
is the tendency to attribute to an individiual the characteristics one believes are typical of the group to which that individual belongs.
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Job Satisfaction
is the extent to which you feel positively or negatively about various aspects of your work.
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Casual Attritution
is the activity of inferring causes for observed behavior.
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Organizational Behavior
which is dedicated to better understanding and management of people at work.
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Locus of Control
indicates how much people believe they control their fate through their own efforts.
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Burnout
A state of emotional, mental, and even physical exhaustion.
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Role
A set of behaviors that are expected of occupants of a specific position
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Values
are abstract ideals that guide one's thinking and behavior across all situations.
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Buffers
or administrative changes that managers can make to reduce the stressors that lead to employee burnout.
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Casual Attribution
is the activity of inferring causes for observed behavior.
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Counterproductive work behaviors
are types of behavior that harm employees and the organization as a whole.
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Halo Effect
in which we form an impression of an individual based on a single trait.
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Proactive personality
someone who is more apt to take initiative and persevere to influence the enviornment.
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Four types of Distortions
- 1. Selective Perception
- 2. Stereotyping
- 3. Halo Effect
- 4. Casual Attribution
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Self Monitoring
is the extent to which people are able to observe their own behavior and adapt it to external situations.
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Big Five personality dimensions
- 1. extroversion
- 2. agreeableness
- 3. conscientiousness
- 4. emotional stability
- 5. openness to experience
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Openness to experience
How intellectual, imaginiative, curious and broad-minded one is
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Fundamental attribution bias
People attribute another person's behavior to his or her personal characterstics rather than to situational factors.
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Self-Serving bias
people tend to take more personal responsibility for success than for failure.
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