PMP Quality

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The flashcards below were created by user cbass on FreezingBlue Flashcards.


  1. Quality Management
    Processes to ensure the project will satisfy the needs for which it was undertaken & implement a quality management system
  2. Plan Quality
    Identifying relevant quality requirements/standards & documenting how the project will demonstrate compliance

    • Inputs:
    • 1. Scope Baseline
    • 2. Stakeholder register
    • 3. Cost performance baseline
    • 4. Schedule Baseline
    • 5. Risk Register
    • 6. EEF
    • 7. OPA

    • Tools:
    • 1. Cost-benefit analysis
    • 2. Cost of quality
    • 3. Control charts
    • 4. Benchmarking
    • 5. Experiments
    • 6. Statistical Sampling
    • 7. Flowcharting
    • 8. Proprietary methodologies
    • 9. Additional quality planning tools

    • Outputs
    • 1. Quality management plan
    • 2. Quality metrics
    • 3. Quality checklists
    • 4. Process improvement plan
    • 5. Project document updates
  3. Perform Quality Assurance
    Ensuring the project uses all processes needed to meet requirements. The ultimate purpose of QA is quality improvement

    • Inputs:
    • 1. Project management plan
    • 2. Quality metrics
    • 3. Work performance information
    • 4. QC measurements

    • Tools:
    • 1. Plan quality & perform quality control tools
    • 2. Quality audits
    • 3. Process analysis

    • Outputs:
    • 1. OPA updates
    • 2. Change requests
    • 3. Project management plan updates
    • 4. Project document updates
  4. Perform Quality Control
    Monitoring results for compliance & recommending necessary changes

    • Inputs:
    • 1. Project management plan
    • 2. Quality metrics
    • 3. Quality checklists
    • 4. Work Performance measurements
    • 5. Approved change requests
    • 6. Deliverables
    • 7. OPA

    • Tools:
    • 1. Cause/Effect diagram
    • 2. Control Charts
    • 3. Flowcharting
    • 4. Histogram
    • 5. Pareto chart
    • 6. Run chart
    • 7. Scatter diagram
    • 8. Statistical sampling
    • 9. Inspection
    • 10. Approved change requests review

    • Outputs:
    • 1. QC measurements
    • 2. Validated changes
    • 3. Validated deliverables
    • 4. OPA updates
    • 5. Change requests
    • 6. Project management plan updates
    • 7. Project document updates

Card Set Information

Author:
cbass
ID:
51316
Filename:
PMP Quality
Updated:
2010-11-23 15:39:22
Tags:
PMP
Folders:

Description:
PMP Quality ITO
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