PMP - Communication Mgmt

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  1. Communication Management
    Processes to ensure the timely & appropriate generation, collection, distribution, storage & ultimate disposition of project information
  2. Identify Stakeholders
    identifying the interests, involvement & influence of people & organizations impacted by the project

    • Inputs:
    • 1. Project Charter
    • 2. Procurement Documents
    • 3. EEF
    • 4. OPA

    • Tools:
    • 1. Stakeholder Analysis
    • 2. Expert Judgment

    • Outputs:
    • 1. Stakeholder register
    • 2. Stakeholder management strategy
  3. Plan Communications
    determinining the information needs of the stakeholders

    • Inputs:
    • 1. Stakeholder register
    • 2. Stakeholder management strategy
    • 3. EEF
    • 4. OPA

    • Tools:
    • 1. Communication Requirements analysis
    • 2. Communication technology
    • 3. Communication models
    • 4. Communication methods

    • Outputs:
    • 1. Communications management plan
    • 2. Project document updates
  4. Distribute Information
    making information available in a timely manner

    • Inputs:
    • 1. Project Management Plan
    • 2. Performance Reports
    • 3. OPA

    • Tools:
    • 1. Communication methods
    • 2. Information distribution tools

    • Outputs:
    • 1. OPA updates
  5. Manage Stakeholder Expectations
    communicating and working with stakeholders to meet their needs and resolve issues

    • Inputs:
    • 1. Stakeholder Register
    • 2. Stakeholder Management Strategy
    • 3. Project Management Plan
    • 4. Issue Log
    • 5. Change Log
    • 6. OPA

    • Tools:
    • 1. Communication Methods
    • 2. Interpersonal Skills
    • 3. Management Skills

    • Outputs:
    • 1. OPA updates
    • 2. Change Requests
    • 3. Project Management Plan Updates
    • 4. Project Document Updates
  6. Report Performance
    collecting & disseminating performance information

    • Inputs:
    • 1. Project Management Plan
    • 2. Work Performance Information
    • 3. Work Performance Measurements
    • 4. Budget Forecasts
    • 5. OPA

    • Tools:
    • 1. Variance Analysis
    • 2. Forecasting Methods
    • 3. Communication Methods
    • 4. Reporting Systems

    • Outputs:
    • 1. Performance Reports
    • 2. OPA Updates
    • 3. Change Requests

Card Set Information

Author:
 cbass
ID:
 51510
Filename:
 PMP - Communication Mgmt
Updated:
 2010-11-24 15:58:27
Tags:
PMP
Folders:

Description:
PMP - Communication Management ITO
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