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cbass
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Communication Management
Processes to ensure the timely & appropriate generation, collection, distribution, storage & ultimate disposition of project information
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Identify Stakeholders
identifying the interests, involvement & influence of people & organizations impacted by the project
- Inputs:
- 1. Project Charter
- 2. Procurement Documents
- 3. EEF
- 4. OPA
- Tools:
- 1. Stakeholder Analysis
- 2. Expert Judgment
- Outputs:
- 1. Stakeholder register
- 2. Stakeholder management strategy
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Plan Communications
determinining the information needs of the stakeholders
- Inputs:
- 1. Stakeholder register
- 2. Stakeholder management strategy
- 3. EEF
- 4. OPA
- Tools:
- 1. Communication Requirements analysis
- 2. Communication technology
- 3. Communication models
- 4. Communication methods
- Outputs:
- 1. Communications management plan
- 2. Project document updates
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Distribute Information
making information available in a timely manner
- Inputs:
- 1. Project Management Plan
- 2. Performance Reports
- 3. OPA
- Tools:
- 1. Communication methods
- 2. Information distribution tools
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Manage Stakeholder Expectations
communicating and working with stakeholders to meet their needs and resolve issues
- Inputs:
- 1. Stakeholder Register
- 2. Stakeholder Management Strategy
- 3. Project Management Plan
- 4. Issue Log
- 5. Change Log
- 6. OPA
- Tools:
- 1. Communication Methods
- 2. Interpersonal Skills
- 3. Management Skills
- Outputs:
- 1. OPA updates
- 2. Change Requests
- 3. Project Management Plan Updates
- 4. Project Document Updates
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Report Performance
collecting & disseminating performance information
- Inputs:
- 1. Project Management Plan
- 2. Work Performance Information
- 3. Work Performance Measurements
- 4. Budget Forecasts
- 5. OPA
- Tools:
- 1. Variance Analysis
- 2. Forecasting Methods
- 3. Communication Methods
- 4. Reporting Systems
- Outputs:
- 1. Performance Reports
- 2. OPA Updates
- 3. Change Requests
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