radiology

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Author:
sthomp88
ID:
52804
Filename:
radiology
Updated:
2010-12-01 23:38:06
Tags:
twelve
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Description:
definitions and questions
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  1. T or F. skills that promote a good relationship between individuals are termed facilitation skills.
    FALSE, it is interpersonal skills
  2. T or F. technical skills alone are sufficient for providing optimum patient care
    FALSE
  3. T or F. the excessive use of technical words may confuse the patient and result in miscommunication
    true
  4. T or F. the delivery of speech is important in verbal communication; the dental radiographer should speak in a pleasant, relaxed manner.
    true
  5. T or F. nonverbal behavior cannot be used to enhance communication
    FALSE
  6. T or F. if verbal messages are consistent with nonverbal messages, the patient is likely to respond with apprehension and mistrust
    FALSE
  7. T or F. patients are more likely to understand a dental professional whose nonverbal cues signal indifference
    FALSE
  8. T or F. eye contact play a powerful role in the development of interpersonal relationships
    true
  9. T or F. listening involves only hearing
    FALSE
  10. T or F. when listening to a patient, the dental radiographer can use facial expressions to convey appropriate emotional responses
    true
  11. T or F. interpersonal skills are skills that are used to make communication easier and develop a trusting relationship between the patient and the dental professional
    FALSE, it is facilitation skills
  12. T or F. when a patient trusts the dental professional, the patient is more likely to comply with the prescribed treatment and return for further treatment
    true
  13. T or F. the appearance of the dental auxillary is important
    true
  14. T or F. in many offices, the dental auxillary is the first person to meet and greet the patient
    true
  15. T or F. a patient should always be greeted by his or her first name
    FALSE, mr. mrs. ms. etc.
  16. T or F. it is apporpriate for the dental auxillary to chew gum while working with patients
    FALSE
  17. T or F. in most dental offices, the dental auxillary is responsible for performing radiographic procedures
    true
  18. T or F. The dental auxillary must develop a fast-paced, confident chairside manner
    FALSE
  19. T or F. the attitude of the dental radiographer affects patients relations
    true
  20. T or F. the dental radiographer does not need to be courteous if a patient is uncooperative or difficult
    FALSE

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